Holiday Inn Express Pigeon Forge – Sevierville by IHG

The location is close to everything, views are great! Really liked the room too. Very clean and comfortable!

No complaints.

Location

Ice machine outage

Beds were super comfy. Staff was so friendly. Breakfast was amazing.

No indoor pool

Great location overall, very close to lots of restaurants and attractions! I like the fact that the beds are separated by a wall, that gives a little more privacy without having to pay for 2 rooms.

The “queen size beds” are small, it kind of felt like a full size to me. My bed made a weird noise every time I sat down. The toilet seat was very loose. My biggest complaint was the location of my room. My room was right next to a door leading to a back parking lot, which was a huge safety concern in my opinion and a huge disturbance of sleep overall. The door to the parking lot was constantly being slammed, I could often hear people knocking on the door to get back in. So, being on vacation and barely getting sleep, was not on my agenda but we had to make it work. There was a weird guy beating on our door, saying he was supposed to meet a lady there. He insisted he was supposed to come to our room, we met him in the hallway and told him he had the wrong door, he mentioned he had been scammed. We again told him he had the wrong room number, he eventually left. Lastly, I was very disappointed to see this hotel didn’t have any lounge chairs at the pool, just regular outdoor chairs.

Very good location and loved how they worked to keep me on 1st floor for my older dog.

Great place and great accommodations.

Staffs were so welcoming and so kind. It was perfect location

I can’t think of anything