Katikies Chromata Santorini - The Leading Hotels of the World

Everything was AMAZING! From the hotel, location, staff and amenities. Special thanks to all the staff who went above and beyond from check-in to check-out.

The view was absolutely incredible. The best in Santorini. Our room had a small outdoor cave and hot tub that was stunning and peaceful.

We booked this hotel while frantically dealing w a terrible hotel in Santorini. While it was more than double in price, it was all well worth it to experience the beauty that the island has to offer. Our room was perfect and the views of the caldera breathtaking. Our concierge Mary helped us plan our days and booked lunches and transfer to other parts of the island—she and the entire staff made our stay wonderful!

This is a special luxury property with a great staff, amazing breakfast and of course great views. The village of Imerovigli is one of the highest points along the rim of the crater and offers great sunset views from the northern edge of the village (a five minute walk from the hotel). It is centrally located and doesn't suffer from the hordes of sunset crowds of Oia and cruise ship crowds in Fira (a 20 minute walk). Most rooms are in caves, which sounds dreary but their large size, the architecture's soft forms, white walls and flooring and very thoughtful lighting create a welcoming feel and the quiet gave me the best sleep of any hotel on our trip. Many of the rooms (including ours) don't have private terraces so guests and staff pass by, just like in a hillside village, but people are focused on the steps and not you. If you really want privacy on your terrace check with the hotel. The hotel's Chroma restaurant is quiet, romantic and serves great food. Our server studied wines and provided a mini-lesson in the different wines of Santorini (worth trying many!)

very special view and staff is very helpful,

We had a few gripes on or after arrival. No late night room service, the cold water not being cool enough for a face-wash, housekeeping overlapping with room service in a way that was a bit of a mystery. And perhaps the most stridently ridiculous: blaming the concierge for sending us to a (wonderful) restaurant because the path included a cobbled segment that made walking difficult in D&G heels. All of these complaints were unjustified. All my/our fault, caused perhaps by the shock of actually trying to relax for the first time in a Covid-stewed year. Undeterred, the manager, concierge and head of housekeeping responded magnificently. The bathroom water was always cool but not chilled as there is no underground water supply on Santorini. Would I like lots of ice? No less than 3 housekeepers attended our room (Room 24, private pool, highly recommended for private, villa-like feel) many times per day until we could barely step out of our swimming costumes before they were folded away. The lack of late night room service our first night was more than compensated by the manager offering us a complimentary dinner at the Chromata restaurant. Including cocktails and wine. Very classy, no fuss. The Chromata is the hotel you see on a lot of instagrams of Santorini. Tourists queue for selfies on the vertiginous white steps backed with an azure vista of the Caldera. I won’t forget that view but nor will I forget the absolute excellence of the management and staff here.

Amazing in every aspect. 5 stars all the way! The customer service and staff were exceptional and made the stay so memorable. We will be back!

The staff here are so nice and friendly. The restaurant has delicious food. The only negative is that we had a hot tub in our room and it didn't really work....it didn't get very hot and blew our electric fuse everytime we used it. I'd definitely stay here again just get a room with out a hot tub.

Excellent property, beautiful views, easy access to local market, restaurants. Extremely friendly and helpful staff on the property. Rooms service staff did a very good job day in and day out. Front desk staff very entertaining. Good amenities. Toiletries by Bvlgari- My favourite kind.