Presidente InterContinental Mexico City by IHG

La Ubicación, la atención , la limpieza,

Hoy excepcionalmente mucha gente por todas partes. Lleno de guardaespaldas. No permitían disfrutarla estancia

The location is prime

Well-located hotel for stays on the Polanco side of the city, but the regular rooms are undistinguished for this price range. And the ones located next to the elevator shafts are unacceptably VERY noisy. The staff were all very nice, but the place needs re-work to fit the luxury branding. Noise: At first I thought there was a low-flying aircraft on approach to MEX, but after counting several "aircraft" spaced far too close together, I figured out the continuous noise in my room was the hotel elevators constantly coming and going. I should have paid attention to the reviews that mentioned noise, but I thought they were being sensitive... Earplugs help, if you brought some, but the sound is deep-pitched so you can "feel" it anyway. The noise never stopped for long (it's a big hotel, and maybe the elevators bottom out when not in use), during my 2-night stay. You could hear it during the day but it was especially noticeable at night. I was hoping for some restful sleep between busy days, but it was not happening. There's a *LOT* of rooms adjacent the elevator shafts in a 42-story hotel. All of these will be similarly unsleepable. They even have the heads of the beds pressed to the wall where the elevator shaft is. Sigh. These rooms should be designated as housekeeping storage, or sound-baffled and the beds reversed away from the elevators, or sold only as day-use. Surely these ideas have occurred to management. Putting multi-night visitors in these rooms is an insult to guests at this level of hospitality. Location: Polanco is the most upscale part of CDMX, and it's easy walking access to the museums, upscale restaurants, and points north from here. But note many of the historical sites and instagram-famous restaurants are to the east and south of Chapultepec. First-time visitors should stay in Reforma instead. Rooms: Surprisingly plain, with an open-plan bathroom (sink/counter are in the "bedroom"). It's a great space-saver common in budget hotels, but not what you expect at this pricing. It should be made stylish or eclectic, and the bathroom area should be closed off. There *is* a very nice lobby and a 24-hour French restaurant, plus lobby restaurant-bar, so save this one for a day visit, not a stay. There's tons of other great hotel options in CDMX, and for most visitors locations towards Reforma are better located.

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