Microtel Inn & Suites by Wyndham Lodi/North Stockton

Check in was efficient. However we stayed on 2nd floor, the elevator was dirty, the carpet throughout hallway extremely stained and the hall and our room smelled like rotten eggs and mildew. We drove 10 hours for a family reunion and were exhausted so decided to stay since we just needed it for sleep. The room itself was not dusted, floors needed to be mopped, the fan in bathroom had dirt/dust caked over it so I was afraid to turn it on. The walls had holes that had been patched but not painted. The a/c unit was consistently loud and made the mildew smell worse in the room. Pillows were small squares and lumpy-not at all comfortable. We both woke with back pain which left me irritable. However checkout was the worse. I went with my spouse to and stood with my service animal in the dining area..the staff member at the front desk decided to yell at me across the room I was not allowed to go into the food/drink area to get any food with my service animal. I let him know I wasn’t planning on going in there, just waiting for my husband (who was getting coffee) but he decided he needed to yell it a couple more times. It’s nice to know they care nothing about providing their complimentary breakfast to individuals with disabilities & ignore the ADA. To top it off, Upon c/o, same guy told me to wait while he went to check out our room.15 min. later he returned snapping “your dog slept on the bed and got fur all over the sheets so now we have to wash them” Do they not wash them anyway?

Nothing was unique and i didnt like everything about the room.

I genuinely do enjoy this hotel and the staff that is there but there is usually someone on a street bike anywhere from 11pm-1am racing up and down the long and straight road loud as can be with no care in the world for people and kids trying to get a good nights sleep and it usually lasts about an hour back and fourth

Good

My neighbors were yelling, slamming doors, the mom would not not control her kids. I called the receptionist- it didn't help, went down to complain in person at midnight, as was not able to take it anymore. They would not move me to another room..

The hair dry was not working . Our room was not very clean, no soap for handwashing in the bathroom.

Great

Good place

I booked and paid for double queen bed but the front desk said it was only for 1 bed. I showed her the reservation email confirmation for double queen bed and she continued to argue that it was only for 1 bed. She asked me to pay for more or contact Hotels.com. Good thing another male worker talked some sense to this female worker and he was able to give me the 2 queen beds. Upon arrival to the room, we called to ask for 4 more pillows to surround my toddler in bed so she doesnt fall off and 4 more extra towels. The same female front desk questioned why we needed the stuff and I had to reexplain to her. She asked us to go down and pick them up ourselves. This is ridiculous customer service and utterly disrespectful for us overall. It was as if we are being treated as theif. The bed sheets have hair on them, very dated decor and in dire need of renovation. The breakfast is as expected for the price: bagel, bread, tater tots, biscuit and gravy, apples, yogurt, cereal, coffee and juice.

When entered to the fri t desk , no one was there to greet and waited awhile. The hallway carpet on our floor had dirt spots everywhere. The final straw was the bathtub knobs were so loose and turning the knob still no water coming out. Broken and didn’t take a shower , disappointed night . I will sure not stay here again