Grand Hotel Aminta

This was one of the best hotel stays we have ever had. We had a garden room on the first floor, which was quiet but also very close to the pool. View was of the mountainside behind the resort---gorgeous. Communication prior to check in was quick and easy, the front desk staff went out of their way to make us feel welcome (Grazie, Rosella!) Breakfast was delicious! There were hot options daily along with pastries, yogurts and a variety of other foods. Coffee was made fresh however you liked and they offered to go cups with a fresh macchiato or cappuccino if you liked. We felt pampered and taken care of our whole stay and we were sad to say goodbye to such a beautiful resort but more so the kind staff. Ernesto and Denis greeted us by name every time we saw them and knew our coffee order by memory by the end of the trip. Best customer care I've received worldwide. If you can---stay for dinner! The restaurant was my husband's favorite meal of our time in Italy.

The view is amazing, but the staff was far from that. Our flight got changed in the middle of the night, and when we tried booking a cab through the front desk, they made us pay for both the new cab and the one scheduled for the original time. By the time the new cab arrived, we had no chance of making our flight. They blamed the cab service but never told us there was a refund available. This hotel felt like a retirement-home cruise ship on land. The breakfast was terrible, and the first room we were given didn’t even have a window. I would rather stay at a Motel 6 in the United States.

Restaurant, bar, zwembad

Mss een te klein bad/douche

Location was just a little too far out of Sorrento. Our room was pretty average. The bathroom was tired and in need of some tlc / maintenance with average toiletries not what you expect from a 4 star. The bar, pool and restaurant areas were lovely, clean and well maintained with friendly staff that were extremely helpful and welcoming. Unfortunately there were a couple of reception staff that let this down as two ladies in particular were quite rude and not very welcoming at all. Overall just not quite what you what you expect from a hotel of this price range.

One friendly lady who checked us in on the arrival evening. Great free shuttle bus, nice view and lovely pool. Good breakfast & dining room staff. The pool attendant was great!

The room was smaller than expected, had a view of a flat roof. The small balcony had two chairs and a table which were all cable-tied to the railings so couldn't be moved! There was no kettle in our room.....unheard of in a 4 star hotel in our experience! We were told if we wanted a kettle with tea/coffee it was for an extra charge, per night! I asked if I could please have some hair conditioner as there was none with the shampoo and was given a flat NO, by reception. Our double room was apparently an upgrade! It was not well maintained, the shower head was mounted so high the water sprayed over the top of the screen and soaked the bathroom. The desk staff were abrupt and unhelpful.....the staff at the pool bar were not particularly friendly towards us when asking about drinks.

We liked the amazing view and reckon it’s the best hotel positioning above Sorrento, because it’s out of town it’s lovely and quiet so you get the best of everything plus a free shuttle service taking you in and out. Also the hotel offer a booklet of excursions and everyone booked them so you are picked up at the hotel it was excellent and made everything so easy. The hotel also organised a transfer taxi to and from Naples it cost €140 but taxis are very expensive in this region

Limited facilities in the room, Only free water in the room the first day then had to buy from mini bar, only had 2 coffee and tea sachets in the room each day, we could of asked for more but kept forgetting. It didn’t alter our rating but could be improved for the class of hotel

Just back from an amazing stay at the Grand Hotel Aminta, all the staff were very friendly and attentive, the room was spotless, and the food was great (we were half board). The shuttle bus into town was very handy, we used it every day. No entertainment on in the evening, but a great hotel, I hope to return.

The hotel is well positioned just up the hillside overlooking Sorrento, displaying lovely panoramic views across the bay. There is a shuttle bus into town (and back) which is really helpful, as the taxi fares into town are around the 35 euro mark each way (even though it is just 3.5-4km away). The pool is lovely and poolside is clean and tidy all the time. Staff are very friendly and helpful and can help book you a taxi to get to tour pickup points outside of the shuttle bus times if needed. Rooms are clean, basic, but have tea/coffee facilities and TV. The breakfast is plentiful and a mixture of cooked and pastries and cold meats/cheeses etc. The only real niggle is the price of the drinks and also additional meals. Eg approx 10 euro per 2 drinks higher than the equivalents in town.

Just returned from 10 days in this fantastic hotel, want to say a huge thank you to Jean Franco and all his team for their patience and understanding. The wonderful reception staff, restaurant staff especially because they catered for my allergy, I was made to feel very special, the chefs who made special dishes just for me, all the bar staff and waiters, don't want to name specific individuals in any area of the service as they were all amazing, courteous and kind and extremely professional, I did have my favourites though! , not forgetting the cleaning staff and the lovely man at the pool area I've not received service like this before when I've holidayed, also the free courtesy bus service into Sorrento town was brilliant. Lovely views lovely pool, fabulous food, fabulous hotel fabulous holiday.