Extended Stay America Select Suites - Detroit - Roseville

Location

Hard to check in , difficulty checking out. No way to check out before 11 am. I had to get on the road. Heavy cigarette smoke scent in bathroom .

Staff, quiet location

Carpet stain, unpainted drywall repair

Clean and Quiet establishment

Ms.conny is the best at the front desk absolutely amazing

People work there are very nice, but I believe some of the things that went awry were on their control from what they said

The kitchen sink leaked water. There is no lightbulbs. If you need an extra towels, you have to pay for them and the quality of people that were saying There also was not at a standard level. Every time I left my room I could smell marijuana being smoked even though it’s a non-smoking facility. The employees try to make our stay nice however things were beyond their control. The price was more expensive than the hotel of the road that have many more amenities and after a certain time I felt like I was in lockdown. They initially even screwed up my debit purchase and had my room switched with somebody else. I specifically had asked for a first floor, disabled room, and I did not get it put on the second floor, even though it was only the second floor I have myself and my travel companion are both disabled with spine and leg disability and I have my son who is 26 years old and is autistic

It was the most nasty place the floor and carpet was extra dirty and nasty. The bed sheet was not changed dirty. The refrigerator was dirty nasty water in the tub. Hallway carpet was nasty and elevator was unsafe. I left the the hotel really was disappointed. It had a bad smell i was there for 30min left.

Great stay! Been willing to extend my stay as needed.