The Bluff Savannah Historic District, Tapestry by Hilton

The room was clean and staff accommodating. Loved that there was a shuttle.

The location on the busy highway

Property well taken care of. Clean, comfy, great location. Shower head in bathroom was great! Transfer to 4 stops downtown was a nice extra, parking is expensive and few spaces.

Breakfast was expensive for what was offered. No snacks at bar. No swimming pool.

Nice people, very clean.

Location, staff was nice good customer service General Manager was in my opinion very poorly trained in customer service

I had just finished driving 12 hours from Florida with my wife. Checked in went to dinner came back showed it was 8 pm we were exhausted went to bed when I noticed water stained and peeling ceiling texture over my head and around area . Being a State licensed Mold Contractor I was annoyed that the Room was not restored properly to have been occupied the refrigerator was also not functioning and full of water. It was to late for us to move at that point we are in our 70s . So in the morning, I went down to speak to the front desk very politely and ask for the manager. The lady at the front desk told me his name gave me a scar and said he will be in later and I will have him call you. I left her my card showing in my license number and show on of what I did for a living. I did not raise my voice. I was very polite and saying that it bothered me very much that when I laid down to look up, this is what I saw and I in the hotel I did not receive a call that day or the next day so I sent the email to the general manager. His response to me was very generic. Thank you for bringing this to my attention. We will take care of this problem. I’m sorry at that point there I was angered that he said to me this is the first I heard of it and that the front desk lady either didn’t tell him or did tell him and he ignored it and then when I pursued it with him that I thought that that wasn’t a proper response his answer to me while I’m don’t understand, what do you want me to do? What was the problem sleeping with some brown spots on the ceiling? This was more than brown spots on the ceiling and even if that was that is not a way for a Hill general manager to respond.

Staff was very friendly and helpful. Excellent location could walk to river street and all the shops and restaurants.

Breakfast was a little unorganized and not laid out very well. Eggs were dry and Breakfast was not worth the price.

The hotel was excellent!! The rooms were clean, comfortable, and quiet. The staff was a +10!! TaNia, Ebony, and Meghan took care of all our needs!! And Haim, our shuttle driver, was awesome!! He took us, and picked us up, to several areas. Saving us tons in parking and gas!!

Cannot recall a thing.