Hotel PortoBay Santa Maria

We booked a return trip for my husband's 40th birthday and couldn't fault this hotel again. Friendly and very helpful staff, spotlessly clean throughout the whole hotel, and the location cannot be beaten. Our room was a junior suite with a sea view and had two balconies with fabulous views. The air con worked wonders and cooled the whole room down. Plenty of wardrobe and drawer space and the bathroom had everything you could need. Pool towels were supplied along with plenty of bathroom towels. I cannot rate the breakfast highly enough – anything you could think of, they have it. You have a choice of eating inside, outside, or outside but under cover and it was such a lovely, peaceful area to start your day. They even have someone wondering round with a very large and beautiful bird of prey to make sure the pigeons don't bother you during your breakfast! We had the indoor pool and jacuzzi to ourselves when we visited, and it was lovely and relaxing. I never mentioned on booking the hotel that it was my husband's birthday but on that morning, a breakfast table was laid out especially for us. There was also a bottle of fizz in our room when we arrived back in the afternoon. Neither of us like wine so I left a nice note saying thank you very much, but we don't actually drink wine and the following day, a chocolate cake arrived! Very unexpected but it was such a lovely surprise! We had a very enjoyable evening sitting on the balcony listening to a fantastic guitar player and munching on an extremely delicious cake. Overall, this hotel is one of the best we have ever stayed in, and it will be the only one we choose when we visit Funchal again. Thank you to all the staff for your thoughtfulness that made it so special!

Nothing!

An absolutely fantastic hotel! It has a great location, plenty of sunbeds, nice pools and jacuzzis. The restaurant and entertainment were also top-notch. Beautiful gardens, stunning views, and an excellent starting point for all your tours around the island. The hotel truly makes something special out of every day. We had a great time!

We really enjoyed the quality of the evening entertainment bands. That being said, we noticed a lack of variety in the music, with different bands playing almost the exact same repertoire each evening. It would be great if they could coordinate their playlists. If I hear Eric Clapton's 'Wonderful Tonight' again, I don't know what I'll do! On a positive note, the Pink Floyd set was insanely good!

Location with parking

Good food Friendly staff Perfect location Quiet and peaceful

Paying extra to park a car No bar inside

Heerlijk uitgebreid ontbijt. Het binnenzwembad is fantastisch, alles ziet er keurig en verzorgd uit.

Het hotel kan er niks aan doen maar het is wel goed om te weten dat de populatie die voornamelijk rond schuift of rijd door het hotel hoogbejaard is.

Location was very good, the general feel of the hotel was also very good, the food was top quality.

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Tudo!

Nada !

This is an exceptional hotel in all respects. The staff are so friendly and helpful. The food is delicious and rooms are well equipped and very comfortable. This is our 4th stay here and we'll definitely be back, as facilities and location couldn't be better.

Nothing!