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7.8 / 10 Guest Rating

Quality Inn & Suites Benton Harbor - St. Joseph

1598 Mall Drive, Benton Harbor, Michigan, 49022, Benton Harbor, US

Quality Inn & Suites Benton Harbor - St. Joseph - main view

About the Property

Top Amenities and Features
Enjoy the convenience of a 24-hour fitness center and complimentary Wi-Fi during your stay.

Daily Continental Breakfast
Start your day right with our complimentary continental breakfast served every morning.

Convenient Location
Located just a short drive from various attractions like Lake Michigan and Silver Beach, and in close proximity to Intercare Community Health Network.
Experience comfort and convenience at Quality Inn & Suites!

Facilities & Amenities

Free breakfast
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Golfing nearby
Television in common areas
Free breakfast
Snowmobiling nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good165 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.2
Service9.7
Location8.7
Room Quality7.2
Amenities7.2
Value for Money8.1
Food and Beverage7.2
Overall Experience8.2

Select topics to read reviews

P
Peter
Verified booking
Standard Room
Stayed in Sep 20, 2025

"Excellent"

8.0

Was near for what I needed. Also, in my price range.

Helpful?
M
Mandy
Verified booking
family
Standard Room
Stayed in Sep 14, 2025

"Excellent"

8.0

The room was clean and looked nice. Our only complaints; we found our smoke detector on top of the safe rather than in its place on the ceiling and the lack of elevator.

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Definitely read reviews before booking!"

4.0

The hotel could have been cleaner. In the room I was in, the tv didn’t really work. The WiFi wasn’t strong enough to reach my room on the second floor. There could have been more breakfast options. For the quality of the hotel, each night could have been a little cheaper.

Helpful?
D
devon
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Excellent"

8.0

We are not picky. And so, it was fine. Clean, quiet, front desk was friendly and helpful. Complimentary breakfast was all carbs. Nothing but grains, waffles, toast, cereal. The mattress was very comfortable, we would stay here again.

Helpful?
A
Averil
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Not what I expected "

4.0

The faucet was broken no one came to fix it , the strip between the bathroom door way I cut my feet , the breakfast area the waffle batter was broken, no creamer for the coffee, the toilet didn't flush all the way down, I notify four desk clerk about the issues I was having, Nothing was ever done, I was told multiple times that someone will come and fix it , but no one ever came , I'm definitely disappointed

Helpful?
C
Cristian
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

great service

Helpful?
S
Steven
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Good"

2.0

The hotel was in very bad shape, bag of trash in hall way leading into room. We ended up not staying it was so bad. Avoid this location at all cost.

Helpful?
S
Steven
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Good"

2.0

Filthy and run down

Helpful?
R
Ruben
Verified booking
Standard Room
Stayed in Aug 16, 2025

"Good"

2.0

Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.

Helpful?
M
Marvin
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Very nice

Helpful?