The Old Government House Hotel & Spa

Le petit déjeuner était fabuleux l'emplacement de l'hôtel idéal pour visiter la ville Je voulais particulièrement remercier Chris pour son accueil et son professionnalisme, ainsi que la jeune Mauricienne à la brasserie je garde un merveilleux souvenir de notre séjour et je voulais remercier aussi tout le personnel du petit déjeuner. Tout le monde est au petit soin

Rien à améliorer. J'ai adoré la décoration, très anglaise de cet hôtel

Location and helpful staff

Dated and needs refurbishment. Couldn’t get anything to eat after 10.00. We asked at 10.10 to have a snack or chips etc in the bar and were told it was not possible. There were 18 of us having come back from and event.

The free drink on arrival. They kept our bags stored for the day when we checked out.

The jacuzzi’s were being cleaned on Sunday morning so we couldn’t actually use them, yet it was during the very limited spa opening hours. The cleaners were in the changing rooms hoovering so the relaxation room was equally out of bounds. Surely all this cleaning should be done prior to the 9am spa opening.. The room was tiny. Couldn’t walk around the bed. The armchair and carpet were both filthy. Bathroom in need of entire refurbishment. It was mouldy, the bath had a huge chip and the shower saturated the floor because the shower panel is too short. We had to call for new towels to soak up the water. I don’t know what the hotel deal is with booking.com but it’s not a good deal, I think they assign the worst rooms. We don’t recommend this hotel, it’s not worth the money.

Breakfast was had a good selection. The staff very accommodating and delightful.

Our room- The bathroom large window had NO blind within , plus bathroom curtain in small window could be renewed. (windows were obscured, but lighting within the bathroom at night, outside you would be able to make out a figure within)

The service from the staff - everyone was incredibly helpful, attentive & friendly, nothing too much trouble including Ranga delivering a fridge to our room. Tendayi was fantastic & took great care of us throughout our stay & 5 stars for Reuben for his enthusiasm & helpfulness, we felt so looked after, the breakfasts were lovely & we enjoyed relaxing by the pool. The staff are a real credit to the hotel.

Nothing although we didn’t like leaving .

Very attentive staff from them we arrived, sorting our car out, Reuben was very friendly & efficient showing us where everything was & made us feel welcome. Dinner in the restaurant was lovely as was breakfast.

The room was a bit snug but ok for one night, beware the heated towel rails, I got a nasty burn on my arm from briefly touching it when getting my towel, informed reception who were suitably concerned.