The Old Government House Hotel & Spa

We’ve just returned from the most beautiful, blissful stay at the Old Government House Hotel and Spa, and honestly, there is nothing we could fault—other than wishing we’d stayed longer. From the moment we arrived, we were made to feel completely at home. We were welcomed with a glass of fizz by Kris on reception, who remembered little details from a previous stay, instantly making us feel like valued returning guests. That personal touch set the tone for the entire visit and made it clear we could truly relax. We were very kindly upgraded to a stunning Queen Superior room, which had been thoughtfully decorated for our anniversary. The room was immaculate, and the newly refurbished bathroom was beautiful. Every member of staff we encountered was warm, friendly, and genuinely attentive. The team in the brasserie especially Pamela deserve a special mention for going above and beyond to accommodate dietary requirements—nothing was ever too much trouble, and for being so genuine and warm. The service throughout was exceptional and effortless. Also thanks Ryan in the bar for the best cocktails and always service with a smile! This hotel is one of the very few places where we can genuinely switch off, and that alone makes it incredibly special. To top it all off, we had the most amazing massage from the wonderful spa team—an absolute highlight of the stay. From the fabulous food, drinks and incredible staff to the thoughtful details throughout, our experience was completely faultless. We wouldn’t change a thing, other than staying longer, and we can’t wait to find an excuse to return. Highly recommended.

Absolutely beautiful hotel ,amazing food and very polite and friendly staff … our room was lovely but if we were to stay again we would definitely book a room with a view

Room with a view

Petit déjeuner merveilleux!!

Chambre un peu petite

Soze of bed too small

Great

Bigger room notification of roadworks waking us on both mornings

We booked a three night stay, Mon 5th - Thu 8th January, mainly a three day break for my birthday. Your hotel was exceptional and the staff incredible, they went over and above looking after us and ensuring we had an amazing stay, including helping make my birthday certainly one to remember. After we checked out on Thursday, we received the news that our flight back to Southampton had been cancelled due to the storm. We rang the hotel reception, explained our predicament and the lady said to my wife, "Do you want to come home?" which we certainly felt it to be just like home. Again we were looked after, made to feel special and given the same room. On the Friday after we checked out, we were even at the airport and about to board the plane when again the flight was cancelled due to, 'Operational reasons!" Again we called the hotel for another night, were given the same room and again spoilt by the staff. So our original three night stay turned into five nights, which turned out not to be a hardship as the hotel staff exceeded our expectations making the five nights All this made us feel that we certainly got value for money. So many thanks for everything, much appreciated. We’ll be back.

À peine arrivé à l'hotel, nous avons été pris en charge pour nous mettre dans les meilleures conditions. Hotel où l'on se sens à l'aise avec un personnel trés attentionné

Very comfortable. Staff were very friendly. Great location.

Decor a little outdated. Our room was lovely but a bit on the small side.

The king size rooms were really lovely and comfortable, the variety of restaurants, excellent spa, gym and sauna, views out to sea , impeccable service

Booked kings room for 55th wedding anniversary. It was an excellent choice .All staff attentive , menu extensive , vegans are catered for. The only problem we had was out upstairs room was,in a,wing with no lift to it.. and after a day of sightseeing ( we did a lot ) we would have been grateful for that mercy.. Good choice of drinks at bar , very friendly olde world's. Lace