The Old Government House Hotel & Spa

The hotel and staff were excellent, which you would expect for the price. The breakfast was superb and the staff so attentive and pleasant.

We were slightly suprised to be presented with an additional bill of £10 per day, service charge, on check out. Whilst this was optional, it was already on our bill and we had no prior warning that this would happen. I would be fairly happy with this if I thought that it would go directly to the staff, but I dont know if it does. Would have preferred to know about this charge beforehand, maybe at check in or in an email from the hotel prior to check out, rather it be added to the bill without prior agreement.

Everything from check in to service, food, spa treatments amenities were incredible

What a superb hotel! All the staff are very professional, polite and courteous. The food is really good. It was our wedding anniversary whilst we were there and after a day out we returned to our room to find a cake and greetings. Lovely touch. The hotel is well situated for buses for sightseeing around the island and close to the port. We would highly recommend this hotel and will return. Beautiful sunrises. Our thanks especially to Owethu on reception, the concierge Roberto and Josh and Thanusha duty manager not forgetting Byron in the bar and Marsha I the restaurant. Thank you to all the staff for a really great week away from home.

This hotel was excellent from start to finish. The front desk staff and concierge were wonderful. The room was very comfortable with a lovely view of the water. Breakfasts were delicious with lots of choice. The dinners that we ate there were also excellent! Location is great for the shops and local attractions.

I honestly cannot think of a single thing.

This was a fabulous hotel and a delightful experience. From the moment we arrived to the moment we left, the staff were on the detail, ensuring that everything was just as we wanted. Nothing was too much trouble. The level of service, the dining experience, the way our accomadation was serviced - all were excellent. I cannot thank the team at OGH enough. We will certainly be back!

Food was good

No elevator. Our room was on the 3rd floor

Nice comfortable hotel.

From the moment we arrived we were warmly greeted by the staff and check in went very smoothly. We had a tour of the hotel and our bags were taken to our room for us. We ate at some of the recommended restaurants and appreciated them being suggested to us. The housekeepers do an excellent job, their hard work is very much appreciated and we could not fault the cleanliness of the room! We enjoyed the evening treats after turn down too! The supplies of coffee and biscuits in the room were a nice touch and our water was regularly replaced when it ran out. The staff who work in the restaurant and bar are very attentive and made our breakfast there most enjoyable. The kitchen staff and chefs also deserve praise as everything we ate was delicious, we could not fault the food at all or the quality of the produce available like the fruit at breakfast. We used the space facilities twice, it was disappointing that the steam room was out of service. The sauna was great however did have a funny smell it could do with some aromas in there. Our stay went so smoothly, it is a beautiful hotel and the staff and quality of everything was exceptional and we would definitely recommend your hotel and stay again!

Loved the property staff generally lovely. Rooms very dated for price and food extremely disappointing.