Palácio Estoril Hotel, Golf & Wellness

L’emplacement Le personel

Petit déjeuner pas assez varié pour la qualité de l’hôtel.

Espaço interior com salas muito bonitas. Valeu pela experiência do SPA.

Para um alojamento de 5 estrelas existem falhas que considero inaceitáveis, que revelam desatenção. À chegada deparamos com uma “ oferta de boas vindas 4 cápsulas de café, mas só tinham 3. Verificamos também ausência de água, que se esqueceram . Descuido na arrumação e limpeza no quarto, copos usados com um fundo de água, colocam um guardanapo por cima, não substituem, o mesmo na casa de banho. Uma funcionária no restaurante arranja o cabelo em frente a um espelho, com clientes na sala. Entregam-nos um cartão com a previsão do tempo e trocam as temperaturas , na máxima colocam a mínima e vice versa. Os pormenores fazem a diferença e estas situações referidas são inaceitáveis num alojamento deste tipo.

De tudo, sem excepção

Very helpful staff and special mention to Pedro on reception for arranging for us to move with an upgrade after being to close to AC units which disturbed my wife who has tinnitus. Well appointed rooms and bathrooms, lovely pool and banyan tree spa. Very Good inclusive breakfast. Parking outside on the flat €7.5/day very good value. (Be warned Parking Cascais difficult.)

Ate in snack bar which was expensive and disappointing. Smoked salaried on black bread which was not indicated and poor ham and cheese toasty. As you expect five star prices. A litre of complimentary water in the room on arrival would be well received.

Отличный персонал, внимательные на ресепшене, красивая территория и хороший, вкусный завтрак. Много мест в лобби где можно посидеть в тишине и попить вкусный кофе. Отель с большой историей! Хороший бассейн.

фитнес центр в другом здании. есть переход к нему, но лабиринты переходов-не очень удобно.

Breakfast was excellent, Pool (even though it was too cold) was good.

The service was a little slow, especially when ordering drinks in the outdoor seating areas. One evening, we made a reservation through the Concierge for 7 people at the poolside restaurant for 7:30 PM. When we arrived exactly on time, a lady at the restaurant (whose name I unfortunately do not know) told us that they had no reservation under our name and asked us to go to the Four Seasons Restaurant instead. Assuming it was simply a misunderstanding, we went there as instructed, only to be told that they also had no reservation for us.