Candlewood Suites Washington-Dulles Herndon by IHG

Very courteous and accommodating staff. Room was large and facilities as advertised Free laundry facility was convenient

Room is dated and furniture and room can be better cleaned. No breakfast

I have a very bad experience with the hotel. On June 27, my flight was canceled, and I booked a room at your hotel for the night. I received a confirmation email for the reservation. However, when I arrived at the hotel later in the evening, the receptionist was unable to find my reservation and informed me that there were no available rooms. As a result, I stayed in the lobby trying to find another hotel. Later, I noticed that my card was charged either for the stay or as a no-show fee. However, I did show up and was ready to stay at the hotel, but unfortunately, no room was available. This happened after a 20-hour journey from Europe, and I was extremely exhausted. The management still has not refunded the money I was charged unfairly. I am very disappointed by this experience.

Very helpful, professional, and friendly front desk staff. Room clean, comfortable.

Great hotel and location 15 mins from Dulles airport 10mins from the metro in to D.C. 30min ride.Great staff always greeted with a smile.Rooms are always clean and smell fresh. If your stay is 1 night or a long term stay this hotel has everything you need. If you forget something or want a late night snack the cupboard is stocked with a variety of food items. If you wanna bbq there is a nice gazebo in the back with 2 bbqs for the guests to use. Free onsite laundry machines.like I said everything you need is there. A home away from home ask for Stephanie if your staying 30 days or more.

Ok