AmericInn by Wyndham Mounds View Minneapolis

It was quite and clean

The night desk lady was a little rude when checking in to the room.

A very clean, comfortable and affordable place to stay. Good breakfast with lots of selections. Very friendly staff. We will definitely be back

Pool was great and desk people wonderful.

Wonderful staff, wonderful venue.

We were very pleased with our stay at the Mounds View AmericInn. The staff were all friendly, the breakfasts were excellent, rooms were comfortable, location was great. There was a nice pool area (which we did not use.) We highly recommend.

Replace broken toilet seats. Wash bedding (not sheets) blankets, comforters. A mound of ? In hot tub!

Bathtub didn’t drain well

general manager at front desk was very kind, hard working and friendly. The room was very spacious, however some rips in the carpet here and there. Only 1 garbage can for the whole large suite. Went to open the pull-out couch for my child and found dirty tissue, old food and rice all over the mattress pad. Dirty sock also found in there which showed that they had obviously not cleaned the room thoroughly. I called the front desk at 11pm and the girl working apologized and came right up with a new mattress pad for us. Pool area was nice.

If there was more Stars to give I would give them in a heartbeat. My fiance And I are a couple of hotel goer's and we love our staycations, so we have stayed at quite a few hotels and motels around MN... With that being said i MUST say that this AmericInn hotel by Wyndham/The Mermaid entertainment and event Center here in Mounds View, MN is by far with no comparison THE BEST HOTEL that we have seen around this area. After checking into our room we ordered some food from room service that was made at The Mermaid and then brought over to our room. This place goes above and beyond with their AMAZING attitudes and their customer service. Joe brought over our food and we didn't hear him knock so he walked back over to The Mermaid and then contacted us, and from most places we would of gotten attitude and probably would of had to walk over and get our food ourselfs. NOT HERE, Joe was amazing and even though he was very busy over at The Mermaid, Joe insisted that it was ok and that he would be over shortly with it food again. LET ME TELL YA, the food we ordered was the best we had both had in a good while. I have been on a mission to find the place around here that has amazing cheese curds and till we can here I had not found anything even remotely close too amazing. THE CHEESE CURDS AND ONION RINGS HERE LITERALLY JUST BECAME #1 IN MY BOOK ARE A MUST HAVE IF YOU EVER STOP BY HERE. after eating we went exploring and checked out the gaming room that was here with so many different cool games to try out. We stopped my the bar where the bartender Sky poured us up a couple of perfectly mixed drinks. From the bar we mosied down to check out the bowling, where we happened to run into Joe (the one that brought our food) again who was running the bowling. Joe was so prompted with helping us get all checked in and shooed up and ready for bowling even With how busy it was. I'm also a person that's full of questions about places we stay, and Joe was happy to answer all my questions I had with a smile on his face. Joe was very knowledgeable and beyond helpful with everything. I know that when I plan my next event that it is going to be here and I'll be requesting Joe to be the one that helps. SHOUT OUT TO YOU JOE FOR BEING AN ABSOLUTELY AMAZING ROCK STAR AT YOUR JOB HERE! YOU SIR HAVE GREAT POTENTIAL WITH WHAT YOU DO! Now this morning we went down for the continental breakfast... YUMMM! They just only have waffles but there were eggs and bacon and sausage gravy and biscuits just to name a few. There were plenty of people down there when we went and normally that means that all the good stuff is gone except the waffles. To my extatic surprise there was still plenty of the eggs and stuff. We owe a big THANK YOU to Tammy who was the one running all over the place keeping all in line and cleaned up and stocked. She could tell when someone needed help with something and Tammy, dawning the most inviting and lovely smile ever was right there to see what she could do for us and what she could help with. Thank you so much Tammy for sharing your kindness with us while we were there!! I really can't say enough about how wonderful this stay has been here. 100% without a doubt we will be coming back here.. I recommend that anyone looking for an amazing hotel stay you need to come stay at this AmericInn hotel by Wyndham/The Mermaid I promise you, you won't be disappointed!