The Inn at Henderson's Wharf, an Ascend Collection Hotel

Great hotel. Right next to the water with beautiful views. Lots around us to do. Very cosy but upscale hotel. Love the reception area which was a nice place For us to hang out together. Staff were so friendly and appreciate the extra care Kristian gave us. Happy hour was great. Our room is just the right size with a nice view. Would recommend.

Tara was an amazing help checking us in last minute, was super quick and simple, and she made sure we knew what was around the area!! The rooms were nice and clean

The front desk agent Tara was great and the harbor view from the room was beautiful.

The tv did not work and there was no one who could fix it during our stay.

Location is beautiful…nicely appointed rooms and wonderful staff

The hotel was clean, updated, in a nice setting on the water, great views, in a quiet residential neighborhood but just a couple blocks from local attractions-shops-restaurants-bakeries-bars! Continental breakfast and coffee in the morning were perfect! Freshly baked cookies in the evening were good too! Everyone working at the hotel was nice. The district manager and the person checking us in gave us advice on a few places to eat.

I can’t think of anything!

The hotel itself is really nice and staff is super friendly. There are a few downsides. Junk fees are plenty, some service fees etc and the indoor parking is outside (but it is safe). The breakfast is not good. During our stay the fire alarm went off and the acting of the employees did not inspire confidence. Obviously poorly trained running around like a headless chicken, being unable to check what set the alarm off and didn’t care about getting people out. Also, the alarm wasn’t audible in all rooms, some people slept through 30 minutes of constant siren. Other hotels usually have evacuation alarms in the rooms while this one only has it in the hallways. This is a safety concern big enough for me to not return until it’s fixed. There was no fire this time, just some resident in the apartments above the hotel that overdosed and pulled the fire alarm to get help.

Our stay at the hotel was fine. I am disappointed in the hotel's business practices. I paid $34 in fees and taxes when I booked the hotel and the hotel's website states "free wifi." Upon arrival I was charged another service fee of $19.90 for "internet and a robe and slippers" (according to the desk clerk). Once in the room the hotel information card read "complimentary internet." The robe and slippers were not in the room. When I asked about then, the desk clerk said the hotel did not have slippers available but did bring a robe. The clerk also told me that parking was $30.00 a night but actually costs $36.00. I would describe the experience as poor given the deceptive pricing practices, hidden and/or poorly explained fees. We only stayed one night but are unlikely to return. The hotel was in a nice location and the staff was friendly. I have no complaints about the building, location, or the staff. My complaints are strictly with the business practices and communication of fees associated with our stay. Here are the things we enjoyed: the location was good. It was convenient to dining, shops, and area entertainment. I am sure there are other chain hotels that can provide the same convenience without the confusing and misleading fee structures.

The hotel is clean comfortable and the Staff is outstanding. Love The Fells Point area

Check in is four pm. We arrived and checked in at a quarter to two and the room was ready for occupancy. We were charged an additional thirty dollars for early check in. We have stayed here many times over the years and have never been charged for the early entry before. The front desk told us it’s company policy. We are not happy for the additional fee.