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8.6 / 10 Guest Rating

Grand Mercure Puka Park Resort

Mount Avenue, Pauanui, nz

Grand Mercure Puka Park Resort - main view

About the Property

Secluded Natural Retreat
Surrounded by 25 acres of native bushland, Grand Mercure Puka Park Resort offers a tranquil escape on New Zealand's Coromandel Peninsula.

Relaxation and Recreation
Start your day with a swim in the solar-heated outdoor pool, enjoy a game of tennis, or unwind in the day spa. End your day by the log fire or on your private balcony with a glass of wine.

Family-Friendly Amenities
Children under 3 enjoy complimentary breakfast, while kids aged 3-11 can choose from a special menu. Family-friendly activities and services ensure everyone has a memorable stay.

Experience serenity and luxury at Grand Mercure Puka Park Resort – book your stay now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

This room features a patio deck, a TV, a DVD player and tea/coffee making facilities. It includes an private bathroom with a shower.

29 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Standard King Bed

Non-refundable
Breakfast Included
20% OFF$197.64

$158.11

Includes taxes & fees
Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

This room features a patio deck, an LCD TV, a sofa and a coffee table. It includes a bathroom with a shower and a bathtub.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$225.38

$180.3

Includes taxes & fees
Chalet, 1 King Bed (Rimu) - Photo 1
Chalet, 1 King Bed (Rimu) - Photo 2
Chalet, 1 King Bed (Rimu) - Photo 3
Chalet, 1 King Bed (Rimu) - Photo 4
Chalet, 1 King Bed (Rimu) - Photo 5
Chalet, 1 King Bed (Rimu) - Photo 6
1/6

Chalet, 1 King Bed (Rimu)

1 King BedFeatures a private balconyLayout - Bedroom Internet - Free WiFi Entertainment - 20-inch LCD TV, satellite channels, and DVD playerFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVHair dryerRefrigerator

Rimu Chalet

Non-refundable
Breakfast Included
20% OFF$201.38

$161.1

Includes taxes & fees

Guest Reviews

8.6
Excellent367 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness8.3
Service9.1
Location9.2
Room Quality8.8
Amenities8.7
Value for Money8.4
Food and Beverage7.7
Overall Experience8.8

Select topics to read reviews

A
AnnettedeDE
Verified booking
family_with_children
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

10.0

Traumhafte Lage, wunderschöne Chalets im Wald. Sehr freundliches Personal, gutes Restaurant. Nur 5 Minuten vom Strand entfernt, beheizter Pool un Tennisplatz. Wir hatten nur 2 Nächte und wären gerne länger geblieben.

Helpful?
J
juliedavidp2025
Verified booking
Couples
Standard Room
Stayed in Mar 5, 2026

"Excellent stay"

10.0

We have just finished our stay at the Grand Mercure Puka Park Resort, Pauanui Beach, which is part of the Coromandel Peninsula, a two hour drive from Auckland. Instead of hotel rooms, they have spacious cabins set in bushland. The staff couldn't help us enough, the food and facilities were excellent, the first thing that stood out was how clean the facilities and cabins were. We had such a good stay, we will be back soon.

Helpful?
L
Louise HudsonauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 5, 2026

"Exceptional"

10.0

Very quiet and room was above expectations. Loved the towel warmer and under floor heating.

Nothing to dislike.

Helpful?
S
SueauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 4, 2026

"Lovely staff, super friendly & helpful. Really good place to stay."

10.0

The breakfast was good.

Helpful?
G
GilliangbGB
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2026

"Peaceful stay among the trees and plants"

8.0

The location, our chalet and the forest surroundings. Staff very helpful.

Catering was pretty average. Some very steep slopes to negotiate on foot.

Helpful?
M
MISATOjpJP
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"ちょっと贅沢な現実から離れた時間を過ごせます"

8.0

コロマンデルあたりの海を車で巡るのにいい立地でした。 ご飯はブッフェ形式でした。種類は多くありませんが、美味しかったです。 お部屋は綺麗で私の泊まった部屋は2人部屋が、隣り合っていました。家族4人で両方の部屋を使ったので、他の人の部屋からは距離もあり、他の人のことを気にせずに過ごせました。レストランなど他の設備から部屋に行くには外に出ないといけないですが、スタッフに言えば送迎もしてもらえます。 一番よかったのは日本語を話せるスタッフさんがいて、近くのおすすめビーチを教えてもらえたのがとてもよかったです。(教えてもらったビーチは最高に綺麗でした)

近くに飲食店はあまりなさそうでした。 ちょっと扉の開け閉めの音とかが大きく部屋に響いたのが気になりました。

Helpful?
A
AlexisnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

Amazing facilities and such a unique hotel. We loved it. Room was perfect and balcony amongst the trees was so nice.

It is on a steep hill but they have golf carts to help transport guests up. Not a negative just an fyi.

Helpful?
C
CAFCDarrenBATH, SOMERSET, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Feb 23, 2026

"Great position in The forest"

8.0

The cabins are in a great position in the forest. They are kept to a good standard. Were clean and well presented. Sadly the food was not great and could be so much better in a place with such a lovely location and lodges. The Sunday buffet is particularly poor. The à la carte weekday menu is better. There are some good eateries down in Pauanui. Breakfast is mediocre. The little frankfurter type sausages à particular low point! The pool is nice and not busy, also the free laundry facilities à big plus. The staff were friendly but did not seem too knowledgable about the area.

Helpful?
Q
Q4590SKtonysAUCKLAND, NORTH ISLAND
Verified booking
Family
Standard Room
Stayed in Feb 8, 2026

"Exceptional Staff"

10.0

We have stayed at Puka park at Pauanui many times and love it. On this trip we met many new staff they could not be faulted. From the front desk Heather, Lauren,Said, and Stef they were fantastic could not do enough for us and a special mention for the maintence Manger Grant who is obviously well respected by all other staff helped me get my foldable electric in the boot of my car way outside his job description also made sure I got back to my room on top of the hill.You will read reviews of the hill go and see the front office staff for a lift in the golf cart and they seem love getting out of the office to get in the beautiful fresh air of the rain forest. No one every moaned about having to take exactly the opposite. Thank you Puka Staff see you Anzac weekend. Tony Scott

Helpful?
1
125kateo
Verified booking
Couples
Standard Room
Stayed in Feb 6, 2026

"Tasty but far too small portions sizes"

8.0

Room was lovely, bed was nicely firm and cushy bath robe provided. We ate in the restaurant which had been highly recommended. My lamb was tasty and a smallish portion, while my husband’s venison was a very small portion. The sauces were very skimpy in volume. Too small. The portion sizes of the accompanying veggies/ potatoes was very stingy. We tried dessert which was lovely, but again was way too stingy a portion, especially for 25$NZ. We left hungry. Would not recommend dining here.

Helpful?