Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort

I stayed 4 nights and 5 days at this resort to celebrate my best friend’s birthday, and it was amazing! Service was truly 10/10 everyone was exceptional, friendly, and welcoming. I booked our trip in August for our October stay and reached out to see if they offered personalized room decorations. Pamela, the Chief Concierge, was incredible — quick to respond, detail-oriented, and made sure everything, including our airport pickup, went smoothly. Communication was seamless thanks to a 24-hour WhatsApp group chat the staff created, which made booking our massages (thank you Noel and Mellisa), meditation session with Mauricio, and pastry-making class so easy. We celebrated my bestie’s birthday at the Piano Bar with live piano music — such a lovely touch! The K’uhul restaurant was excellent, the French toast is a must-try! I also enjoyed the late-night room service and dining at Joia. It rained on and off, but I was so impressed with how efficiently the team kept everything spotless and dry. The spa was under renovation, but services were still available. Our room was spacious, clean, and had a plunge pool, though we mostly enjoyed the stunning main pool. Don’t be discouraged by the bumpy road in, it’s being fixed and the resort is gorgeous! Special thanks to Pamela, Rene, Ivan, Mauricio, Daniel, and Alejandro for making our stay unforgettable. I rarely visit the same place twice, but I’m already planning to return for my birthday in January!

This is a jewel in the middle of nowhere. My only complaint is the road to the property from the highway is very bad.

My stay was phenomenal. From my arrival to my checkout, everyone was so attentive and kind. The entire experience was personalized, with almost all staff calling me by name when they saw me. Daniel, Rene, and Alejandro offered exceptional customer service, ensuring I had everything I needed during my stay. The culture at the resort was inviting, personable, positive, and calming. Staying at the resort felt like an authentic experience of Mexican culture. The people, food, and environment made my stay feel like I was with family. I dined at all restaurants on the property and the food was fresh and flavorful consistently, while the service was outstanding. Spa services and activities were plentiful and enjoyable, with something for different personality types. I was a solo traveler and felt safe on the property. Cesar, the GM, even took time to introduce himself and make himself accessible. I look forward to adding this destination as an annual solo getaway!

Das Hotel hat alles gehalten, was es nach der Beschreibung versprochen hat. Insbesondere hat uns das sehr freundliche, qualifizierte und immer hilfsbereite Personal begeistert. Die Qualität der Speisen sowie Getränke ist sehr hoch.

This is a resort you visit for total relaxation. No crazy out of control parties, no crazy drunk and loud tourists. It’s total relaxation!! The staff is the best…bartender Luis(Wicha)and Alberto(El Senor) are the best. Bar server Candido(Candi) is so attentive at the pool. And night bar manager,Gregoria(El Jefe) is the nicest and most attentive manager!! The GM Ceasar(Guapo) gives every guest his personal number and he responds within 1 minute when you “What’s App” him. Go see for yourself and seek out these guys, they will give you the best vacation experience. Also, the food is so good and fresh. Order the “tiger shrimp”, it’s as good as a lobster plate. Oh and try the “potato soup” for dinner appetizer…out of this world. And always order the desert cuz it’s so delicious everytime. The wife and I never left the resort for the 3 nights we stayed there. Will go back every year! Beautiful resort and people and service! 🙏🇲🇽 Malibu Tomas

We picked this place for our honeymoon and the experience was absolutely flawless from the moment we got there until the second we left. Brandon somehow made every meal feel like a celebration. Raoul anticipated our needs before we knew we had them. Moises gave us an arrival tour that actually helped instead of just pointing at stuff. Jose elevated poolside service into an art form. Javier cooks like he trained at Le Bernardin and decided to dedicate his life to making honeymooners lose their minds over food (even the oatmeal was somehow transcendent). Osvaldo is a bartending wizard; his tequila tasting session became a fascinating deep dive into agave regions and family distilleries that had us taking notes. The incredible Juanjo introduced us to Mexican wines that completely changed our assumptions about what's possible south of the border. Mauricio is straight up the GOAT of hospitality; from morning yoga to fascinating conversations (in three languages) about everything from meditation to local history. He embodies that rare combination of deep knowledge and genuine warmth that makes you feel like you're in the presence of someone who has figured out how to live well and help others do the same. Cesar kept us connected to everything happening through perfectly timed texts about classes and activities. The rooms made us feel like royalty. Seriously, don't miss this spot. The whole experience was so good we're already planning our return.

We had an excellent stay at Paraiso de la Bonita. The room, customer service, food and overall hospitality was the best we’ve ever experienced at an all inclusive resort. The environment was extremely peaceful and the resort had a very luxury, boutique vibe. If you’re looking for complete relaxation with excellent attentiveness, this is the place for you!

El servicio y los alimentos

El olor a sargazo es terrible

Wonderful luxurious stay! Food quality was amazing and staff were so kind! WARNING; be prepared for lots of wild life!!!