Crystal Beach Suites Miami Oceanfront Hotel

LA UBICACIÓN

TODO

La relación precio calidad es adecuada. El barrio tiene excelente ubicación para salir a comer a los alrededores.

Llegamos y la habitación no tenía vista al mar buena sino que a la altura de la vista se veían palmeras . La habitación no era como la de la foto sino que la barra y la cocina eran color rosa de fórmica antigua . Para mudarnos a una habitación como la que habíamos reservado tuvimos que caminar con las maletas muchísimo . No me gustó el horario reducido de la pileta. Ya que a partir de las cinco de la tarde para ir a la playa directamente hay que ir por la calle porque está cerrada la pileta. Tenés que entender un poco cómo funciona el estacionamiento público y si tenés teléfono de ciertos países no puedes descargar la aplicación por lo que es un poco tedioso tener que estar pendiente de si se venció o no el horario para aparcar el vehículo.

No GOOD ARRANGEMENT FOR NIGHT TABLES AN LIGT SWITCH

Impractical

Nice clean older hotel, staff was extremely friendly. Walking distance to beach. Can’t beat it for the Value.

Cercanía a la playa

Beach Access!!! The hotel did not look like the photos online. While the hotel appeared to have attempted remodeling the rooms, the redesign in our first room (#206) was not functional or comfortable. The bathroom was extremely small with two doors that collided when both were opened. The bathroom floor tile was also cracked and shifting. To make matters worse, the AC leaked onto the bedroom floor, and the room had a strong mildew smell. After reporting the issues to the front desk, we were informed there was no maintenance staff available, so we were moved to room #405. Thankfully, that room smelled much better and had a more practical layout with a larger-feeling bathroom, even though it appeared to be about the same size. Because of the inconvenience of having to repack and move rooms, we chose not to fully unpack since we were leaving the next day anyway. Unfortunately, the customer service did not improve the experience. When we requested additional pillows, we were told that due to lack of staff, we would need to come downstairs to pick them up ourselves. The same response was given regarding assistance with the wet floor issue. There was also no attempt to financially accommodate us for the inconvenience we experienced. This trip was meant to be a quick getaway and 60th birthday celebration for my fiancé, but the stay was disappointing and far from what we expected or deserved. Overall, it felt like an epic failure on the hotel’s part, although we still managed to make the best of our weekend.

The hotel did not look like the photos online. While the hotel appeared to have attempted remodeling the rooms, the redesign in our first room (#206) was not functional or comfortable. The bathroom was extremely small with two doors that collided when both were opened. The bathroom floor tile was also cracked and shifting. To make matters worse, the AC leaked onto the bedroom floor, and the room had a strong mildew smell. After reporting the issues to the front desk, we were informed there was no maintenance staff available, so we were moved to room #405. Thankfully, that room smelled much better and had a more practical layout with a larger-feeling bathroom, even though it appeared to be about the same size. Because of the inconvenience of having to repack and move rooms, we chose not to fully unpack since we were leaving the next day anyway. Unfortunately, the customer service did not improve the experience. When we requested additional pillows, we were told that due to lack of staff, we would need to come downstairs to pick them up ourselves. The same response was given regarding assistance with the wet floor issue. There was also no attempt to financially accommodate us for the inconvenience we experienced. This trip was meant to be a quick getaway and 60th birthday celebration for my fiancé, but the stay was disappointing and far from what we expected or deserved. Overall, it felt like an epic failure on the hotel’s part, although we still managed to make the best of our weekend.

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