Super 8 by Wyndham Mt. Carmel IL

I don't normally write bad reviews, but this was an unusual situation. We had rooms booked for our extended family for our mother's funeral. One young family arrived at midnight with their ESA dog and were denied a room. The website clearly stated that these animals were allowed, but the manager refused my nephew, his wife and their 3 year old son a room because they had this small Emotional Support Animal. I will never stay at this hotel again with this manager/owner. He was not compassionate or caring for this young family (or for their grief) and that is intolerable.

It was very clean and the staff were very nice.

We we to breakfast at 8 am, the only things were waffles, toast & 1 lone apple. I was very disappointed as I do not eat waffles. I ate toast and milk. Very upsetting for my $237 room fee

Clean room

Manager is rude and grouchy! Smoking area is hard to find

Very friendly staff

Breakfast was ok, location was great for the event i was attending. Front desk person was very polite and very personable.

Little better on the coffee.

We had an excellent one night stay in this clean, family-run hotel. The room was great and had everything we needed to be comfortable. I like that the refrigerator is much larger instead of those tiny ones that freeze all of your food. Thanks!!

Came in town to handle some family business and needed a place to stay. It was very cozy and well maintained. The hotel staff was very friendly. Limited continental breakfast. Internet, once connected worked fine.

All good