Meliá Koh Samui

We spent 9 wonderful days at this amazing hotel, and the pool truly made our vacation! We couldn't have chosen a better place in terms of aesthetics and overall experience for us and our young children (ages 3.5 and 5). The two rooms we booked were incredibly spacious and comfortable. That being said, there were a few logistical and safety issues. We found it quite inconvenient that there was no guest elevator, which meant we had to constantly carry our strollers up and down the stairs. Regarding the pool, while beautiful, the edges and pool steps have some rough/sharp areas that caused multiple cuts on our feet (I personally got a fairly deep cut). Additionally, the path to the kids' pool gets dangerously hot in the sun; we walked there barefoot and actually got burns on the soles of our feet, which forced us to carry the children and borrow flip-flops from other guests just to walk back. As a vegan family, the dining experience was initially quite a struggle. Despite notifying the hotel in advance and receiving assurances that they were prepared for us, this wasn't the reality upon arrival. Some staff members lacked basic knowledge about veganism (for example, a waiter incorrectly claimed the dry pasta contained eggs but the sauce was vegan). For the first two days, we had very little to eat until the chef finally managed to order vegan cheese following our feedback. Even then, the options were mostly limited to pizza, with no meat substitutes or tofu integrated into the standard dishes without a special request. However, after a few days, the breakfast situation improved immensely! The chef went above and beyond, preparing delicious vegan croissants and pancakes that our kids absolutely loved, along with a fantastic tofu scramble with avocado for protein. Lastly, I want to give a massive thank you to Zena from the hotel staff. She welcomed us with a warm smile on our very first day and was incredibly helpful and attentive until the moment we left. Our kids completely fell in love with her- she is truly wonderful and a huge asset to the hotel!

Very good and extrem beautiful hotel. Very kind employees. Especially “the level” team full filled all wishes. A big thanks to Tamarind, Pink, Kim, Zena and Maya. We had a great time there.

Ein wunderbar geführtes Hotel in traumhafter Lage direkt am Meer. Bereits bei der Ankunft wurden wir herzlich empfangen und haben sogar ein Upgrade für unser Zimmer erhalten, worüber wir uns sehr gefreut haben. Unser Zimmer war sehr sauber, hat angenehm gerochen und die Klimaanlage funktionierte tadellos. Auch die Betten waren sehr bequem und wir haben hervorragend geschlafen. Alle Mitarbeiter sind durchweg freundlich und sehr höflich. Die gesamte Anlage ist wunderschön gepflegt – besonders der Garten ist traumhaft und alles wirkt sehr sauber. Das Wasser ist herrlich erfrischend und trotz Familien mit Kindern findet man jederzeit ruhige Plätze zum Entspannen und Zurückziehen. Auch das Frühstück war ausgezeichnet: abwechslungsreich, verschiedene Brotsorten, sowie Salate, frisches Obst und diverse frische Säften - auf Wunsch kann man sich jederzeit weitere Säfte frisch zubereiten lassen. Die Lobby ist sehr einladend und man fühlt sich rundum sicher und wohl. Die ruhige Bucht, die entspannte Umgebung sowie Restaurants und Bars in der Nähe machen den Aufenthalt perfekt. Wir fühlen uns hier so wohl, dass wir unseren Aufenthalt sogar verlängert haben. Ein wunderschöner Ort für Familien und Paare – wir können dieses Hotel absolut empfehlen und würden jederzeit wiederkommen.

Durch die wunderschöne, tropische Gartenanlage landen natürlich manchmal Blüten und etwas Laub im Pool, was gelegentlich etwas störend sein kann. Allerdings wird ständig gereinigt und das Personal bemüht sich sichtbar sehr darum, alles sauber zu halten.

Best Service the people k was the best man ever of the hotel

Amazing location if you are looking for a quiet relaxing vacation but still lots of options around to eat out, massage, convenience stores, bars. Choeng Mon is a quiet and relaxing part of the island. The hotel facilities and the rooms are kept extremely clean and the staff is very kind and attentive to the guests. The breakfast has great variety and good quality food for all kinds of diet needs. Service at the restaurant and the beach was exceptional as well. As a solo traveler, I also appreciated the staff coming over and having a chat everyday.

I would suggest the hotel consider introducing a clearer gym policy regarding filming and social media content creation. Some guests were using tripods to record content and were effectively occupying large parts of the gym for extended periods of time. This made the space uncomfortable and less accessible for other guests. The gym is a shared facility, and guests should be able to use it freely without worrying about being filmed or appearing on social media unintentionally. Clearer guidelines around filming and equipment setup in shared spaces would greatly improve the experience for everyone.

It is right on the beach and the gardens and pool were fabulous

Some of the jacuzzi and waterfall areas of the pool needed maintenance and the infinity pool was being repaired but it didn't stop us enjoying it

Pleasant stay. Good vibes. Need to add indian menu.

We have just returned back from the Melia with our children aged 6 & 9. This is our 3rd time staying here. I have nothing but good to say about this hotel. This hotel is in a lovely setting. It’s very clean. ALL of the staff are amazing. They all work so hard. I can’t recommend it enough. As we have been before we have got to know a lot of the staff and it’s so lovely to have such a lovely welcome back. Our children love the kids club. Ribbon, DaDa, GiGi & Mui are so lovely, kind, caring. It so nice to have a great kids club. They do so much with the children. We are very grateful knowing that our children are very well looked after & kept safe. Thank you ladies. The pools are great too. We have never had problems getting subbeds. The staff around the pool are fantastic. Baw & Krit are great. They always go an extra mile to help. The service they give you is brilliant. Thank you guys for all your hard work and making us feel so welcome. The food is also great too. No problem at all. I would just like to say that all the staff are wonderful and so helpful. Always smiling and give you 5 star treatment. We will be back again. Thank you to the melia staff for giving us a wonderful holiday again. We are all looking forward to seeing you all again soon. Khop khun kha 🇹🇭 Vicky, Tony , Nancy & George (ling 🐒)