Super 8 by Wyndham Port Clinton

The first room we were given had a significant bug problem. Fortunately, the manager was very friendly and promptly moved us to another room. However, the new room had its own issues—it smelled strongly of smoke, there wasn't a tv, and the large jacuzzi tub was dirty. The manager informed us that Ed would be applying a discount to our stay, but when we checked out, the price remained unchanged. The woman at the front desk seemed unaware of any discount arrangement, and despite multiple attempts to contact Ed, he hasn’t responded. We still haven’t received the promised discount.

At least give us a discount.

The location to the center of town and jet express location was prime! The staff was pleasant and helpful. The room appeared to be recently renovated and the beds were pretty comfy.

The corners of the room had other people's hair in them, the floor (which was tile or laminate) was not clean. We had a corner room next to an exit door and my god that door slams so loud all night long with people in and out. Put a soft close on it or something. It also would have been nice to have a mix of soft and firm pillows instead of having soft pillows.

We didn't even check in, other than talking with staff we have no clue about the facility.

Everything.

Great location just outside the sportsplex area, great breakfast, friendly staff, rooms met expectations and clean

Nothing I can think of

The staff are wounderful

Easy parking, excellent customer service.

The location was convenient to where we were traveling

The breakfast selection could have been better they served twinkies and cereal….our bathroom had hair from previous guest still there.