Best Western Kennesaw

Excellent customer service. Had requested a non smoking room and the room smelled like smoke when we came in. Went to the front desk and they offered two options that were great!

Clean but dated. So much dog waste on the little grass areas around the hotel. It’s a shame folk don’t pick up after their pets. We had a leak occur from the bathroom wall through into the bedroom in the morning after showering. Staff was very kind and adjusted our bill accordingly.

Right across the street from the mall and many food choices within 2 minute walk

Although they allow dogs there is no grass for them. Had a hard time finding anything other than rocks. Fridge didn’t work, outside vents broken & falling off building. We had a room on highway side and the noise was an issue. Would not recommend.

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great front desk staff

The General manager /Ownerfeels he shouldn’t partner with Expedia to not mislead them into thinking they will be receiving a smoking room bc on the sit when booking a room it says noting bout non smoking like the other rooms listed. I ask him to correct that he said he had no control over that well that’s not true… I spoke with a lady from corporate of best western she stated that he can call Expedia and get the room to say or not say whateva he wants but instead he rather lie to me on top of getting the police to remove me from the property bc I called the police the night before on his front customer service representative….. he had me trespass when all I tried to do was bring his Front customer service person by the name of be be closer to Christ and the one and true God she even went to church with me on last Sunday but yet I was treated like a criminal at this owners hotel and I don’t appreciate it. They tried to send my cell phone that I ordered to come to the hotel. The asst manager told the police he wanted my cell phone to go to the precinct when i literally standing infront of him.

Staff is very friendly and welcoming. They are pet friendly which was my main priority and breakfast is included. I am staying another week I have enjoyed my first week so much. Thank you Best Western Kennesaw Ga!

I love that place thank you so much

Reasonable price, clean, friendly staff