InTown Suites Extended Stay Jacksonville FL - Baymeadows

Ms angel she was amazing

Being told ive been put on DNR list by management at another location and trying to be put out before the 7 days I paid for were up. I also booked a room thay didnt require a deposit and booking.com over booked the hotel so I had to find a way to come up with 50 more bucks that I dont have. Very frustrating and had me on edge whole time

Location and p e ice.

Room wasn't cleaned due to employee illness. Bugs

The ladies in the office and the floating manager are great. Location is close to everything

Rooms are dirty, roaches crawling

Nothing

It had bed bugs. I check in on Friday and on Sunday my son woke up at 3 am with bed bugs on his bed. I paid for a week. When I went into the office to let them know them told me that they couldn't switch rooms that I had to check out. So when I ask about getting the rest of money back they said they can't give it to me

Everything

I wanted to take a moment to recognize the incredible staff at this InTown Suites location. From the moment I arrived, the team has been consistently friendly, knowledgeable, and engaging, making the stay much more comfortable. They are always quick to answer questions with genuine expertise, and their proactive approach to guest service really stands out. It’s rare to find a team that balances professional efficiency with such a welcoming and personable attitude. Highlights of the experience: Knowledgeable: The staff clearly knows the property and the surrounding area inside and out. Engaging: They take the time to actually connect with guests rather than just processing transactions. Friendly Atmosphere: There is a great energy in the front office that sets a positive tone for the entire stay. Thank you to the team for all the hard work and for making me feel so welcome!