Hilton St. Petersburg Bayfront

Location

Pretty much everything else

No hot water, slow elevators, dated rooms, shower was generally messed up, no microwave, stained lampshades / bedding… fire pit outside didn’t work. way overpriced.

location

valet parking missed to give back our car key and we have to come back

I am writing this review because, despite my status as a Hilton guest and my multiple requests for a follow-up, management has failed to contact me regarding several significant failures during my stay. While the lobby offers a modern first impression, the reality of the guest experience is starkly different. I had planned to stay for several weeks, but between a work emergency and the unacceptable state of my accommodations, I could not leave fast enough. I traveled with essential medication that requires refrigeration. Upon arrival, the fridge was non-functional. While maintenance eventually repaired it, the stress of potentially losing expensive, life-sustaining medication due to equipment failure is a massive liability and oversight. The bathroom was, frankly, revolting. The bathtub had a slow drain caused by a massive accumulation of hair from previous guests. Furthermore, I had to use my own Clorox wipes to scrub the shower tiles before I felt safe stepping inside. There is a jarring disconnect between the updated lobby and the rooms, which feel neglected and decades behind the brand standard. I am still awaiting a formal response regarding a partial refund/fee waiver for the nights spent in these conditions. I expect a call within 24 hours to resolve this.

Ok selection

Too expensive for what it was

Nonot

Nothinh.

I was a little worried after reading some bad recent reviews, but the hotel was overall very good. It’s a bit dingy and could use some renovations, so if you are super picky, it’s probably not for you. However, the staff was friendly and helpful, the location excellent, and the room gigantic. We had a 1 br suite, and it was basically two large hotel rooms in one. Very easy to comfortably spread out. We had a nice view of the water. It’s very walkable to a lot of good restaurants and basically across the street from the Dalí museum. I don’t love having to pay for valet parking, but it seems to be the norm in this part of St Pete, and there was never much of a wait to get the car, plus you can text as you're getting ready to leave and it will be waiting for you. We did not use it, but the pool area was nice. We would stay there again.

Location. Comfortable beds. Clean.

Carpet in room was ripped. No heated pool. It was freezing. Elevators took forever.