Hilton Chicago O'Hare Airport

So close to the Airport and the Train into Chicago.

No water bottles.

The location is great for catching a flight. I liked the ease of reaching Terminal 3. The bed was comfortable.

The room was adequate, but the conditioner bottle in the shower was empty. The room smelled musty and almost like someone had smoked in there even though it was a non-smoking room. I could hear the TV from next door. You don't offer a true room service. I called for room service, but ended up having to go down and order it myself and wait for it. This was very inconvenient after a long travel day. The room was very pricey for what you get.

Proximity to ORD - loved the three minute walk to the terminal!

The price. But I justified as paying for convenience.

Close to airport

Very poor air conditioning. No drinking water in room. Very old and tired furniture and room

Easy walk from airport

It was expensive

Friendly staff, clean facilities and close proximity to the airport, within walking distance

Price, a $500 a night I thought it was a little pricey

Absolutely nothing

Staff was rude.

Location

This was the only hotel in the U.S. that refused to accept my valid tax exemption card, and the explanation was unfriendly and dismissive. For over $500 per night including taxes, the service felt far below Hilton standards. The room did not even include complimentary bottled water. Unfortunately, I would not recommend this property.