Loft 523 New Orleans

Construction was a problem. Everything else was great

Loft 523 is not properly advertised, functioning more like an air BnB, it’s an extension of International House. The rooms are poorly lit with cleanliness on the borderline. The door needed to be adjusted and did not want to open, close, or lock easily. Upon closer inspection, nearly all aspects of the bathroom were in need of maintenance. The toilet continually sucked water due to a worn down sensor, and the bathtub was in need of a need clean. The design of the shower involves two unadjustable small shower heads, either of which are angled for a thorough wash. The room itself felt like the echo of a glory day, lacking in anything above minimal comfort with inadequate or nonfunctional lighting. The bed linens and couch felt just clean enough to be acceptable, though not without some question of freshness.

Check in was easy and staff was so kind. The room was very large. The street was under construction and hard to walk down, but not too bad.

1 star, First, staff review, what staff there was no staff at all during our stay. There was a front desk lady when we first checked in and then never saw her or any other staff during our stay. Second, property looks like it’s been vacant for years. Felt very unsafe because we were literally the only ones in the building. Our door was broken and literally had to slam the door as hard as you could to shut it. If you want to feel haunted vibes and unsafe stay here lol you will most likely be the only guest there.

The lady working the desk in the lobby to this building was a super star (LaSondra). This building is run remotely by International House, one block away, but there was no notice on the booking page that the street was torn out and guests would have to drag their bags down a street under construction. The elevator, hallways and room were not clean, and the Studio we rented had not real privacy curtains, just shear panels. Also, cable TV never worked. Great location, but the owners need to be more transparent with the street condition and remote access and need to put more attention into building cleanliness and amenities functionality.

Needs better lighting in the bathroom

This hotel was really lovely! The ladies at the front desk were always super helpful and welcoming whenever I came in. My room was hands down one of the best I’ve stayed in.

This lodging is no longer owned by the original management group. The lounge is closed - all you get is a room. Staffing at the front desk is minimal - often there is no one there and you have to go to the International House for service. Very disappointing experience

Noisy construction outside

If you are picky and expect good hospitality, this is NOT the hotel for you. They treat this hotel like an after thought. The sister hotel is a block away. That is where all the amenities are located. There is construction going on right outside. The toilet is annoying. It runs for 30 minutes after you flush it. The shower is awkward. The shower head sprays out awkwardly and you can't adjust it. You basically have to fend for yourself. The luggage cart we had to roll down the block to the sister hotel and then take it back. Tub is nice but not large. Again, not too bad but not for me. I like people willing and available at all times.