Marina Village Inn

La situación es ideal

Location I love

At 1030am (check out was at 11am per the employee that checked us in) I had the red do not disturb sign in the door the cleaning lady opened the door without knocking while my wife was getting dressed and just stood there ?? Unacceptable

Unknown.

My husband and I did not feel welcomed or received by family staff at the time of check-in. Our ADA room was no longer available due to staff error and a lack of system notation. I could not physically walk up or down 15 concrete steps, as I had a cane and walker. The hotel refused to refund the charges until Booking.com called the front desk to intervene. Ultimately, Booking.com became the refunding party. Due to these reasons and my hotel experience, I can not nor will not rate this establishment without prejudice or biases.

The marina location. Quiet. Affordable price. Affordable dog fee. Easily accessible free parking. No crowds. Nice hiking trails. Mark at front desk was great.

-The floor in the room was dirty. They need to mop. -The staff was having their lunch at the main lobby and they were having Indian food so smelled all over. They should eat in their break room or elsewhere. -the room phone did not work and was not replaced. -our original room had a non-working fridge so had to transfer us to another room. -the coffee maker in the lobby was out of order and not fixed.

The lady at the front desk in the evening was pleasant and welcoming. The room exceeded my expectations. The location is fantastic.

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