Adempira Termal & Spa Hotel

While location is 5 min from the pumakalae tourist attractions , building is nice and has a cool vibe , bright spacious rooms - their customer service is horrible and their basic amenities are nit when for a motel 6 !! We had no cooling and in the middle of night a loud noise woke us up to see the entire ac unit was leaking water into my suitcase ! They refused to change our room initially but later did after a lot of delay and nit getting any rest ! My clothes were ruined they refused to get in laundry inspite of having the option ! My clothes stink and they didn’t even have an iron to dry them myself ! Staff was very overwhelmed overworked and not helpful at all ! Stay away from them if you can, book elsewhere or hope to not run into any problems as they won’t solve them !

Excellent

Reached out and asked for help, was ignored.

Pamukkale

L’hôtel est ok pour y séjourner une nuit mais pas plus. Bonne literie et chambres plutôt jolies et confortables. Gros bémol pour les repas Demi pension comprise avec un buffet vraiment très moyen dans un restaurant qui ressemble plus à une cantine. Sinon jolie piscine mais le cadre est peu verdoyant et manque de charme. À noter le beau coucher de soleil 😃 Beaucoup de béton et de travaux de construction autour

The hotel has good infrastructure but not managed well.

Hotel looks new and still in development. But staff seems totally lost, or it may be due to non English speaking. Toilets are very smelly and they don’t know how to fix it. Glass partition on shower side is very small and all water comes to other side of floor. There is no dustbin in the room. When requested they brought one from toilet. Room was not cleaned when we checked in. Staff is very non cooperative. We were 3 families of 11 with 5 kids and we reached hotel at 9 PM. Dinner stops at 9:00 too, our request to extend dinner time till 9:30 were declined with no solution for us. We survived till next morning with whatever we had in our luggage 🙃

Hotellet var fint og pænt, en masse tillade og lidt rod omkring hotellet da det stadig er igang med at blive lavet, dele af det. Parkeringspladsen er ren grus det kunne havet været meget bedre i fht det antal stjerner hotellet har fået. Udover det var personalet søde men ikke professionelle, man kunne godt mærke det er et forholdvis nyt sted. Undrede os meget over det havde fået en 5 stjerners vurdering og ikke 4.

Everything was fantastic but I have found that Turkish beds are extremely hard and I had to sleep on the couch. Thank God there was a couch. That is my only complaint. All the staff were very polite and helpful. Everything was very clean and the pools were great. Food was good. We got a message and everything was great! I would recommend this hotel very happy.

This is a very nice resort with its own hot spring thermal pool. The staff is excellent very helpful and friendly. The location is great between Pamukkale and Karahayit with easy access to both. There is some construction in the resort but expected to finish before the summer 2021 season.