Hotel Valencia Santana Row

Hotel Valencia in Santana Row left us pretty disappointed and underwhelmed overall. The rooftop bar views were nice, and Dani and Sebastian behind the bar were great, but that’s where the positives mostly end. The rooftop pool being closed during our stay was a big letdown since it was a major reason we booked in the first place. On top of that, the last night was frustrating, a group of high schoolers celebrating prom woke us up multiple times even after security was called. The overall guest atmosphere felt pretentious and less than welcoming, which really shaped the tone of the stay. We understand a hotel can’t control everything, but it’s worth being aware that a big part of the experience depends on the clientele you’ll be sharing spaces with, including elevators, hallways, and the pool area when it’s open. Overall, it felt like a lot of hype without the experience to match.

Great hotel and most friendly staff. However a piece of our stay was the poool, solely based off reviews. Pool was closed on a nice sunny day and we’re not advised that that it was close for a while until check in

Stay at the Valencia Hotel if: You want a gorgeous swimming pool closed 24/7 for construction repairs. You want a beautiful swimming pool area with lounge chairs, cabanas, and food and drink service closed 24/7 for construction repairs. You want to wake up every morning at 8:00 am to construction drilling and hammering noise. You want the hotel management to refuse to cancel your reservation, and take all your money, because you no longer want to stay and sleep at a construction site.

Lokalizacja oraz sam hotel są świetne.

Niestety basen był akurat w remoncie, o czym nie było wcześniej żadnej informacji.

The location is excellent.

The room and bath is somewhat dated.

Cleanliness

Room carpets can be cleaner and DESTAINED