Top Star Hotel Tagum

Economical

Only Hotel in the World to insist that only 3 Pillows are normally given for a Queen sized bed. Breakfast was very well prepared each morning, but allowed beggars in to roam and beg while dining. Unfair extra charges for small easy to clean stain on bedsheets.

The location of the hotel is good. Easy access on foot to several eating spots. The room is basic but clean. Aircon was a tad noisy to have uninterrupted sleep. The bathroom was basic too and could do with a shower enclosure or at least curtains to keep the rest of the bathroom dry. A shelf for toiletries would be useful to keep them dry. And the tiles in the bathroom need a good scrub! It seems overlooked for a long time.

Not the friendliest place , allergic to mold. Have to be careful. Did have hot water to shower. One tv channel . A place to sleep. From the heat.

It was fine in a pinch rooms on front noisey breakfast not to good wifi poor

The hotel isn't ideal for a family staying for 3 nights. The elevator wasn't working so we had to carry our luggage up to the third floor. Service was bad as the staff didn't offer to help us. We have parents in their 70s so this was especially poor. The door to one of our rooms wouldn't lock properly and we were able to push it open from the outside. No storage space was provided in the rooms other than a couple of hangers on the wall for clothes. We requested towels as there weren't any in our rooms, but these were left for us in the stairwell when we returned after a day out soon after 10pm. The reception wasn't staffed at this time so concerns and issues couldn't be discussed. We didn't feel safe here so we decided to check out of the hotel with the night security and spoke to the manager the following day. Unable to get a refund.

Nice hotel but the staff didn't clean the room until i asked several times

Staff didn't clean the room as often as i expected

I love that the towels smelt very fresh and clean. Night receptionist very friendly and great smile with great understanding. However, two suggestions bathroom tiles needs regrouting and mattress needs changing just an upgrade. Overall, thank you always see again

never cleaned the room one towel for 2 people..no hot water..no staff at night