Hillcrest Lodge

I never got to Hillcrest I was moved to Archer Road instead which was the wrong side from where I wanted to be. Hopefully I go to the place That I originally booked.

Was transferred to Archer Road at the last minute. If I wanted to go there I would've booked there. The room was ok

property wasn’t serviced between guests so came in late at night to used and dirty bedding. rubbish on the floor from last guest.

tv in the willow room didn’t work and was extremely small

Didn't actually stay at the property due to a rechnical error. But the main man himself put us in another of his properties. Will continue to use his properties in the future. Already booked for May half term.

horrible pace

house was a let down outside but realy nice inside would stay again

Rooms arrangement okay.

Provide bathroom soap and toilet tissues.

I liked that the place was warm. That's literally it

Where do I begin.... The other residents we stayed with DID NOT adhere to the house rules. My partner who has cancer. Wound up with foof poisoning as a result of the other guests not washing the cutlery thoroughly after themselves. The bath was never cleaned after they used it. The noise was unbearable Our keypad for the bedroom did not function. Had to leave the door ajar, risking our valuables potentially being stolen or lost. There was a lot I did not like about this property. Myself and my partner couldn't stay for the nine nights. The bed was stiff and uncomfortable. The bedroom wasn't cleaned thoroughly. Dust under the bed and in other areas. . By the time we had left. Police had shown up at the property. All in all. I won't be staying here again. Total waste of money. Brought this to the attention of the landlord. There was one fridge that did not function. We weren't aware of that. Plus the other guests used up the second fridge stocked it to the brim leaving no room for our groceries. Very disappointed. Hoping I get a partial refund

Everything