El Embajador, a Royal Hideaway Hotel

I like everything at the property

What I didn’t Like was the check-in, I called the property ahead of time (3 days) to tell them what time we were arriving and if we can have an early check-in, the person on the phone told me that for 12 dollars we could, but when we arrived they told me they didn’t have the suite and they didn’t know when I could get one,finally 2 hours later we got our room. Very nice room and very nice people work there.

El personal muy servicial y atento al detalle, en especial el personal del lobby bar.

superbe service

Great hotel. Wonderful facilities and delicious breakfast. The staff is kind and pays much attention to my tough experience I had just before entering the country and did everything they could to help me out.