Quality Inn Shallotte near Ocean Isle Beach

Large spacious rooms clean friendly staff

Nothing

Staff

The privacy

The cold ,lol

The location was fine. Breakfast was a bit disappointing. I understand that there’s a time frame in place, but everything could still be stocked a little better and the fact that everything was shut down to include the lights in the breakfast room while there was still people there eating was very unprofessional and rude.

Front desks staff (lady) on check out day was not very unprofessional. She definitely needs to work on her hospitality.

N/A

The hotel was undergoing renovations which I was not made aware of but the hotel or the booking agency prior. The floor I was on had no carpet upon arrival and the people installing carpet were there banging on the floors until almost 10:00pm. The room was filled with dust due to the work being done and the banging was unacceptable. Then the following morning we had no water due to the city replacing a water valve that apparently was scheduled before hand but the hotel failed to notify us of that as well. The entire stay was unacceptable.

Overall great, just there was a lingering smell that was somewhat musty in the room.

Smell of the room. Smelled more like a cover up smell, rather than a clean smell