Aloft San Juan

Great location

Todo limpio y ordenado

Good stay at the hotel. Excellent service throughout the hotel. Good location. thank you all for your excellent work.

Comenzó desde que llegué que tuve que esperar prácticamente como 20 minutos a que atendieran a una persona que estaba molesta por una mala transacción que le hicieron y tenían empleados dos adicionales, y se quedaron atendiendo a la señora. Luego al irme y preguntar sobre los 18 diarios para utilizar en la barra el muchacho me dice que solamente era uno por día pero cuando llegué me dijeron que se acumulaban. Luego el del bar me ignoró y siguió atendiendo otra muchacha. No sirven, no se lo recomiendo a nadie. Él del bar prefirió atender a otra muchacha que vino bien arreglada como discriminando qué tal vez esa le iba a pagar mejor. Sí discriminando el tipo que trabaja en la barra, trigueño, los que dicen que los blancos discriminan. O sea, el pobre que trabaja en la barra. No sirven.

Excellent hotel

Clean and beautiful space

The hotel has serious humidity, and the AC was more like a fan. When I got home, all my clothes were damp, and I was just there for one night. There are better options for the price.

I reserve a room with King bed, but they gave me a 2 tweens bed, the room is to noisy.

No complaints, very good

My husband and I stayed for one night to enjoy the amenities around and the restaurants. The checkin experience was great. Excellent welcome and orientation by staff. Complimentary drinks. Good service at bar. The bathroom door to separate from the rest of the room was not working and had to stay open. At approximately 10 pm the room walls started trembling with no stop loud music beat sounds. Past 1 am we called the front desk and we were advised the noise was coming from the nearby nightclub at Distrito T mobile and expected to continue until 4 am. The loud nouise ended at 4:11 am thus we were unable to rest. Before leaving early that morning, we talked again to the staff at front desk and they reassured us the nightclub was being allowed to extend to 4 am only during a specific timeframe before the year ends. I am reassesing another booking I already have at this hotel in January 2026 based on the information on the curfew for this nightclub.