Inkaterra Reserva Amazonica

amazing service, tours, and dining services. The host and guide (Alma and Hugo) respectively were amazing. However, I felt strong food poisoning (nausea and threw up) within 10 hours after check-out. IDK if I was unlucky or something in the food. However, I enjoyed all the meals in the moment. They even did a surprise birthday welcome sign and cake for my partner because it was his birthday trip. The boat trips to access the lodge were so surreal.

We had the most magical and memorable experience! We were picked up by Tony who was great and our tour guide Paulo was amazing and very knowledgeable! We will be returning.

Staff was great. Food was excellent. Our guide, Javier, was amazing. Beautiful location

Luxury cabin in the jungle. Beautiful property features very nice clubhouse and dining area, great staff, excellent tours. Truly keeping with the nature of the jungle while offering some modern comfort.

Excellent service, lovely property. Excursions weren’t great - we saw very little wild life, although perhaps that was due to rain, and many of the offered excursions seemed to be on inkaterra property. Perhaps the lodge is not well-located for seeing wildlife - the best excursions incurred extra cost because they were far away. We didn’t have water in our cabin one night - couldn’t even wash our hands - which is not great at this price point. Other than that, cabin was very comfortable and staff very helpful. Food was good and plentiful.

Absolutely incredible trip! The staff at Inkaterra makes all the difference. I sent them our flight arrival and departure times and they took care of the rest! We were picked up at the airport, took a bus for 10 min, then a boat for 30 min and landed in paradise. Freddy recommended a perfect itinerary for us. We were given a schedule of meals and didn’t have to think about a thing. Extra thanks to Freddy (our amazing and knowledgeable guide) and Ruth (a brilliant masseuse who helped eased my muscles after Machu Picchu). I would come again and recommend this to my family and friends.

Great Location, Poor service/communication/organizational skill The lodge is located ~1 hour boat ride from Puerto Maldonado. You will get picked up at airport and transported to the lodge which is on the banks of the Madre de dios river. The property and the lodge is pristine, but the communication of staff was very poor. You get assigned a guide and a concierge to look after you for the trip. This is what defines your trip. If you get a good guide you have a good trip. We got a really bad guide who was totally disinterested and did not explain anything. Our concierge guy took off for his holiday for 2 days and there was no one looking after us. After one excursion, we asked (3 different people) to change our guide. Finally we were assigned a new guide (by asking us to tag along with other groups). The new guide was great and we tipped him well. However the managers of the property are not well placed to handle situations where guides/concierge are not good. Some of the restaurant staff are friendly, and some are really rude. If you ask something like hot water, the staff might ask you to go get it yourself. IMPORTANT TIP: If you don't like your guide, change it. It will define your experience. This reserve could be great if only they focus on hiring only the best staff and having zero tolerance for disinterested staff. Most people come here for 3-4 days.

Definitely a unique experience in the Amazon at Inkaterra. Highly recommend to people looking for a unique adventure. There was a range of activities that allow you to experience the Amazon in different ways. I recommend 3 nights, which give you 2 full days. I dont feel like you need any more or less time to experience everything and relax (always time for a "siesta!"). The food was great. Service was also fabulous. Note when you are booking -- the food cost for breakfast lunch, and dinner is included with your room, but all drinks are paid for a la carte. The cabanas were more like cabins. Not a ton of privacy since there are screens around each cabana with shdes for privacy, but that is it. In my opinion, it was more like upscale "glamping," which I enjoyed, but may not be right for everyone! No internet or cell service available in this location!

The place id absolItaly spectacular! Great service and amazing food!

Lovely lodge in rain forest.