MarQueen Hotel - NEWLY RENOVATED

Convenient location

N/A

Las escaleras de acceso al segundo piso

Bien placé et mignon

Fantastic customer service. So friendly. Nothing too much for them. Room was absolutely brilliant. Personal touches for our special occasion too.

The renovation is wonderful. I've stayed there before and after the reno. Its like a totally new hotel now. Very pleased and will certainly be back.

It is an attractive historic hotel, and for its age it is well maintained and clean. The staff was outstanding and very helpful and friendly. The bathroom fixtures have been upgraded (see photo). However, the towels provided looked like moths had decided they could eat cotton (see photo). And then I have an issue with their description of a "corner" room, with a view of the Space Needle. It may be the room closest to the corner of the building, but it's NOT on the corner. There is a stairwell between the room and the corner so its view is just like any other hallway room (see photo). Yes I could see the Space Needle, but only if I stood at the far right of the window farthest to the right in the room and looked as far left as I could (see photo). It's the misleading description/advertising that left me feeling taken advantage of. I paid $60 extra for a "corner room" that really wasn't.

Staff were friendly and helpful. The decor was beautiful and thoughtful. The room was large and comfortable. A coffee shop and bar conveniently accessed through the lobby. Parking was easy

We enjoyed our experience at this small hotel.

The stay held promise. Staff was friendly. Rooms are nice (albeit a little noisy). Unfortunately my car was damaged by the valet staff but they wouldn't take responsibility. I wouldn't state this if I wasn't 100% confident they caused the damage, as the car was in my possession at all other times and never parked where this type of damage would have occurred and it's consistent with scraping against a wall or pillar. Unfortunately I didn't see the damage when the car was brought out to me as it was dark (short days late November). The manager said their mandatory inspections would have caught it, but I certainly wasn't made aware of, or involved in any inspections and we used the valet multiple times. Accidents happen, but to not own up to it is another level of disappointment. It's a lesson for all to not be trusting, take pictures before and after and hopefully you'll get staff with integrity.