Studio 6-Portland, OR

My room was stinky cause beer was slipped im assuming and whomever havar ass cleaned.. Distgusting Never again. THATS 82ND SO

Damaged room and no staff on hand

Establishment is extremely dirty and service was poor. I was placed in two rooms as first was very dirty, and both were disgusting! They smelled so bad of cigarette smoke it gave me an instant headache. Rooms were filthy, dirt and mold all over the bathroom, bed in one room was dirty, TV didn't work, fridge was dirty and smelled, holes in the walls...this place is gross! I asked for a refund to go elsewhere and was only given a refund for one night!! Absolutely terrible customer service!!

I like the staff, but some of the guests are inconsiderate.

It smelled like stale weed when I came in as well as stale smoke even though it says it's a non smoking building. Just felt old and grimy. Picture on the website room looked nice and refreshed. I think they did one for the photos and just stopped at that.

What a dump, the ages building I could handle the half way sorta working heat I couldn't had to buy a space heater. (It was snow and freezing rain during my stay) The gentleman that worked at night was great but the day shift worked was a slime ball over charged ran my card then wanted 29 dollars more charging me 39 more than my reservation hotels.com was no help whatsoever, not one dy did my room key work a second time, I work graveyard and was here for the emergency shelter and the below building parking has only 1exit available for cars and people every other one is chained shut (sure that violates at least fire codes) but the kicker was Saturday morning at 820 there is a sign saying if you have paid reservations call their security company and they will bring you a key. Did I mention there is no help at the desk any night from 11 til 8 am and the digital keys don't stay programed. So after being forced into paying more than my reservation price(he wouldn't refund my card so I could pay it online) I am told by the security company they don't know when they can get here and needing to check out I'm sure they will take part of my deposit for lte check out even though it was their error. Don't ever use studio 6 or Hotels.com they just blame the other and neither will do anything or even provide a halfheart sort of guest service you better off and probly after sleeping in your car!!! And to top it all off the vending machines room is padlocked and there is no guest laundry

I called to arrange for a late check-in and was given a phone number and room number. When I arrived I called the after hours phone number only to be told it was security company and they could only let me in the room if I was locked out - not for having just got there. I called the Hotel and got no answer so this is my next best option for obtaining a refund since they wouldn't let me into a room I paid for.

I am working in Portland graveyard shift and with the snow was required to work 2 more nights. Has asked if I needed to room another night if it was available and was told yes so when I went to pay for another night I was shocked to be quoted almost 30 dollars more for the night of course it wasn't quotes I had given my credit card and room key at the same time and then after my card was ran for every penny on it I was told I was 20 short when I asked why so much was told that's what it cost it was never 60ish dollars so since I was going to have to transfer from my bank to my prepaid card I use when traveling I looked it up on line and showed him the 68 dollar reservation I could make right then and was told so it then but wouldn't refund my already paid 77 to my card so I would be able too. Isn't that theft? Running my card first and all? Not to mention I'm sure had I just checked out my deposit of 100 would of been kept. You would think being in business with hotels com they would at least honor the price you put on your website and offer to guest. Not to mention the premium channels of cable are at best 8 channels and the room was so cold I had to buy a personal space heater. Won't be going thru hotels.com or studio 6 again I would be better off sleeping in my car

Sketchy location. Run down facility. Terrible mattress. Noisy. Zero amenities.