Thon Hotel Opera

Dicht bij station en operahuis

Goed aan de prijs, zie je niet perse terug aan de kamer.

Fabulous breakfast.

Lage des Hotels, Ausstattung des Zimmers und das Frühstück waren sehr gut.

Es ist nicht akzeptabel, dass ein 4-Sternehotel zu diesem Preis aufgrund eines Streiks keinen Service anbietet! Der Streik begann schon Mitte April, Zeit genug, die Gäste zu informieren, damit sie umbuchen können. Die Zimmer wurden die ganze Zeit nicht gereinigt, die Hotelbar schloss um 22.30, das Personal an der Rezeption war lustlos.

Top Lage, schöne Auswahl beim Frühstück.

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The location is genuinely excellent — two minutes from the Opera House, right on the waterfront, and a short walk from Oslo Central Station. The room itself was comfortable and the bed was good. So far, so good. Unfortunately, that's largely where the positives end for our stay.

We arrived to find the hotel in the middle of an ongoing staff strike that has apparently been running for over a month. Nobody mentioned this at booking, at check-in, or at any point before our arrival. The result? No housekeeping for our entire 3-night stay. No towel changes, no bathroom cleaning, no bins emptied. Guests were pointed to trolleys in the corridor and expected to help themselves. We were travelling with our 6-month-old daughter — cleanliness isn't a luxury for us, it's a necessity. The gym was also closed — has been since April and won't reopen until September. Again, not a word about this on the listing. I understand strikes happen and renovations happen. What I don't understand is why a hotel that knew about both for weeks chose not to inform guests before arrival. That's a choice, and it's not a good one. Would I stay here again? Not until they sort out their communication with guests. At these prices, you'd expect better.

Breakfast

Coffee machine in room Lighting

Colazione ottima posizione ottima aeroporto. meglio il viaggio con il treno. prezzo onesto evitare taxi molto caro

Sciopero degli addetti alle camere per tutto il soggiorno