DoubleTree by Hilton Hotel Melbourne - Flinders Street

Clean, great staff good location

Great location, quiet and comfortable rooms and a really good quality buffet breakfast. Will stay again.

Beautiful atmosphere, near and tidy rioms

There is a lot of construction in the area and around the entrance. The photos of the hotel lobby must have been taken with a special lens. It's in a busy area with dozens and dozens of shops are food options within a few blocks - literally I'm every direction. Hotel staff were excellent. I was there twice. The first was a standard king which was quite small (small enough that there was a side table on only one side of the bed). But the room was well appointed. Indeed the mattress was excellent which is rare these days. The bathroom was small but adequate. It would be hard for two people to get ready at the same time. It had a decorative nightlight - which was a nice touch. Note that there was no upgrade offered (diamond). The next stay I was offered a balcony room - for a fee. I went ahead. It's a bigger room with great windows and a better layout. Be aware that a balcony means more noise enters the room and you face the train station. You also face the morning sun. Plus you are on the top floor so it's warmer in the room. The bathroom was a good bit bigger and much better laid out. The A/C in the regular room was excellent. Int he balcony room it tried but the heat from the roof and windows meant the room stayed warmer. The wifi was excellent and the hotel has robes that are quite nice. Overall, I'd stay here again. But book the room you want and don't expect an upgrade based on status.

Great location - we loved it

The quality of this hotel is the reason I am a Hilton silver member. The room was very nice, over looked the city, bed and pillows very comfortable, staff have good customer service skills, restaurant and Bar in lobby, food was good.

Have stayed here numerous times, think it is a bit tired and needs a refresh. Love the location, staff were great, breakfast good options changed out some mornings. Housekeeping not consistent.

Comfortsble room, quiet with all amenities. Ideally situated to get around. Restaurants and supermarkets close by

We’ve stayed here previously and enjoyed the experience but this trip was disappointing. From the outset, this review is nothing to do with the staff who were obliging, courteous, helpful and willing to assist. Similar to an earlier review, the hotel location appears to be at the bottom end of town - case in point, we were enjoying a drink in the foyer (happy hour) when a homeless man entered, approached our table and attempted conversation. He left after non- engagement and speaking with hotel staff ( who checked on us also - apparently security didn’t start until 7)). The homeless situation in Melbourne looks bad, more so at this end of town around the train station. The room rate increases of a weekend but justification for the added noise and disturbance is questionable despite the fact we were on the eleventh floor - no double glazing didn’t help a largely sleepless night from the doof doof of a nearby venue, emergency vehicle sirens and old mate bellowing in the street for an hour or so. We’ll likely book elsewhere next time.

Great