Rufflets St Andrews

The lovely gardens were very special. The building was gorgeous and interesting history. We stayed with our log in the gatehouse Lodge which was great for direct access to the gardens. Food was great. The gardener whom we spoke to a couple of times as he was working near the gatehouse, was very friendly and knowledgeable.

There were touches missing that I would expect for this standard of hotel. Most of the staff were great, but there were some where standards slipped; probably a training issue. The loud American guests - they were a particularly arrogant lot, probably paying a fortune to play holf at St Andrews (I do know and like many Americans!). Very off-putting. I understood when we booked that there was a spa, but saw no info or menu of services. It was advertised as a dog friendly hotel, but no touches to welcome pets, or info, ie where to dispose of bagged up dog waste, although dog charged at £25 pn. We dined in the bar with our dog. We were made very welcome by Joseph on first night, with table laid up etc, but even though we had booked the same table for second night at the bar, the food came before even the table was set up for dining, and service was not a restaurant experience, but charged the same.

We were in one of the turret rooms and they are amazing —clean, large, and comfortable. The 10 acre garden is beautiful and our room had an amazing view.

Rufflets is a beautiful facility that struggles with execution and a bit of an off-putting attitude. Help with luggage is offered but then not provided, specific tables are reserved and then not available, …. Even something as simple as providing a statement of charges at checkout is difficult (I’m sorry we can’t print one for you right now — after repeated asking, we’ll email it to you — never received, no response to email or call asking for a statement). As a few others have mentioned, the breakfast is okay but not great. Our evening meal was okay — the venison was over done and dry, the lamb was served cold. The apps were great.

Great location. Lovely facilty, especially the gardens. Great rooms. Very good breakfast and dinner.

Quel bel hôtel et son splendide jardin Les salons sont superbe Tout est fait pour se sentir accueilli et pour passer un excellent séjour le bâtiment est magnifique Le petit déjeuner est très bon Ambiance casual chic

La salle à manger mériterait une décoration plus chaleureuse et écossaise C’est dommage l’endroit est froid avec ses banquettes éloignées et le papier peint qui est froid C’est dommage car le reste de l’hôtel est plutit bien décoré Peut être voir des oreillers plus confortables et plus larges

Struttura e giardino

Assenza dell'ascensore

Loved everything about this hotel. It was nice being a bit away from the noise of St Andrew’s. Staff and food were excellent and we stayed in Room #11 which was one of the turret rooms and it was AMAZING.

Die Lage, die Anlage und das Zimmer waren okay.

Auch um 22:00 Uhr lernten Mitarbeiter noch herum, direkt neben unserem Zimmer, als würde eine Entrümpelung stattfinden. Das Frühstück kann man als Witz bezeichnen. Der Koch hat in seinem Leben noch nie ein Egg Benedikt oder ein Bircher Müsli gesehen, so viel ist sicher. Gruselig… Dazu dauert alles viel zu lange beim Frühstück.

The room was spacious, well appointed and comfortable. The staff were excellent, friendly, helpful and willing to go that extra mile. My dog also loved being spoiled and the centre of attention.

Nothing, everything was as good as expected or exceeded expectations.