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7.6 / 10 Guest Rating

Hacienda Buenaventura Hotel & Mexican Charm

Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310, Puerto Vallarta, MX

Hacienda Buenaventura Hotel & Mexican Charm - main view

About the Property

Experience the perfect blend of luxury and charm at Hacienda Buenaventura Hotel, your tropical escape in Puerto Vallarta!

Relaxation and Recreation
Indulge in on-site massages or take a refreshing dip in the spectacular outdoor pool. Our complimentary beach shuttle makes it easy to bask in the sun, while our fully-equipped amenities ensure a stress-free getaway.

Culinary Delights
Savor mouthwatering cuisine at La Troje and two other exquisite eateries on-site. Whether you unwind at the beach bar or the poolside bar, you'll find the perfect spot to enjoy a delightful beverage and fill your evening with flavor.

Comfort and Convenience
Retreat to one of our 155 well-appointed guest rooms, complete with LED televisions and private bathrooms stocked with complimentary toiletries. With a 24-hour front desk and concierge services, we’re dedicated to making your stay as comfortable as possible.

Book your escape today at Hacienda Buenaventura Hotel for an unforgettable vacation experience!

Facilities & Amenities

Proposal/romance packages available
Free beach shuttle
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King - Photo 1
Standard King - Photo 2
Standard King - Photo 3
Standard King - Photo 4
1/4

Standard King

1 King Bed377-sq-foot room with garden views Entertainment - 32-inch LED TV with digital channelsSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephonePrivate bathroomDaily housekeeping

STANDARD ROOM KING BED

Non-refundable
All Inclusive
20% OFF$206.19

$164.95

Includes taxes & fees
Superior Room Two Double Beds - Photo 1
Superior Room Two Double Beds - Photo 2
Superior Room Two Double Beds - Photo 3
Superior Room Two Double Beds - Photo 4
Superior Room Two Double Beds - Photo 5
Superior Room Two Double Beds - Photo 6
Superior Room Two Double Beds - Photo 7
Superior Room Two Double Beds - Photo 8
Superior Room Two Double Beds - Photo 9
1/9

Superior Room Two Double Beds

2 Double Beds474-sq-foot room, furnished balcony/patio with garden views Entertainment - 32-inch LED TV with digital channelsFood & Drink - Coffee/tea makerSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

44 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephonePrivate bathroom

SUPERIOR ROOM TWO DOUBLE BEDS

Non-refundable
All Inclusive
20% OFF$244.48

$195.58

Includes taxes & fees
Standard Room Two Double Beds - Photo 1
Standard Room Two Double Beds - Photo 2
Standard Room Two Double Beds - Photo 3
Standard Room Two Double Beds - Photo 4
1/4

Standard Room Two Double Beds

2 Double Beds377-sq-foot room with garden views Entertainment - 32-inch LED TV with digital channelsSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

35 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephonePrivate bathroomDaily housekeeping

STANDARD ROOM TWO DOUBLE BEDS

Non-refundable
All Inclusive
20% OFF$206.19

$164.95

Includes taxes & fees
Standard Triple Room - with a double bed - Photo 1
Standard Triple Room - with a double bed - Photo 2
Standard Triple Room - with a double bed - Photo 3
Standard Triple Room - with a double bed - Photo 4
Standard Triple Room - with a double bed - Photo 5
Standard Triple Room - with a double bed - Photo 6
1/6

Standard Triple Room - with a double bed

1 Queen Bed and 1 Twin Bed377-sq-foot room with garden views Entertainment - 32-inch LED TV with digital channelsSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

35 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
1 Twin bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVTelephonePrivate bathroomDaily housekeeping

STANDARD ROOM TRIPLE

Non-refundable
All Inclusive
20% OFF$206.19

$164.95

Includes taxes & fees
Superior King Bed - Photo 1
Superior King Bed - Photo 2
Superior King Bed - Photo 3
Superior King Bed - Photo 4
Superior King Bed - Photo 5
Superior King Bed - Photo 6
Superior King Bed - Photo 7
Superior King Bed - Photo 8
1/8

Superior King Bed

1 King Bed474-sq-foot room, furnished balcony/patio with garden views Entertainment - 32-inch LED TV with digital channelsFood & Drink - Coffee/tea makerSleep - A down duvet and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

44 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephonePrivate bathroom

SUPERIOR ROOM KING BED

Non-refundable
All Inclusive
20% OFF$244.48

$195.58

Includes taxes & fees

Guest Reviews

7.6
Very Good153 verified reviews
AI Summary

Guests highly rate the staff attentiveness and frequently praise the relaxing environment.

Categories

Cleanliness5.7
Service9.2
Location8.8
Room Quality6.7
Amenities8.2
Value for Money8.2
Food and Beverage4.7
Overall Experience9.2

Select topics to read reviews

A
ArturomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0

Todo super bn

Helpful?
M
MühlhoferdeDE
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2026

"Wir haben uns sehr wohl gefühlt."

9.0

Das Hotel ist ein Kleinod mitten in einer hektischen Umgebung. Der typische mexikanische Stil ist sehr schön und macht alles zu einem harmonischen Erlebnis. Das All inclusive-Angebot ist Mega!!!

Helpful?
S
SimoncaCA
Verified booking
extended_group
Standard Room
Stayed in May 28, 2026

"We dealt with the shortcomings and overall we ensured we enjoyed our annual holiday. Pool area was good and we overall e"

6.0

Staff were excellent and very attentive to guests

Very old rooms and smell of sewerage. We had to pay extra for an upgrade but still old. Sink was blocked and toilet seat broken. Shower door broken and kept opening on you while showering. Air con would not cool below 24 deg c. Come on, these are basic maintenance issues !!

Helpful?
M
MilkausUS
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Not a beachfront property. Dated hotel, but overall good value"

6.0

Nice pool area and the restaurant. Good value for the money. I liked that they had a beach shuttle. We did not realize property was not on the beach as photos are little misleading.

Room was not very clean. Part of the hotel we stayed in was very dated and in need of renovation.

Helpful?
V
Valeria UlloamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
A
AlejandromxMX
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Good"

6.0
Helpful?
B
BlasmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0
Helpful?
V
VanessamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Exceptional"

10.0

El personal muy amable

En el snack bar se acababa muy pronto la comida y tardaban mucho en asignar las mesas en el restaurante

Helpful?
S
Seaside26949302291CHULA VISTA, CALIFORNIA
Verified booking
Family
Standard Room
Stayed in May 23, 2026

"Terrible experience - please don’t stay there. This was our return to Puerto Vallarta after 16 years."

2.0

After 16 years, we were excited to return to Puerto Vallarta and booked a 7-day stay at Hacienda Buenaventura Hotel. Unfortunately, our experience was very disappointing. The room smelled musty, the bathtub was damaged and rusty, and we even found a dead roach in the closet along with items left behind by previous guests. The AC did not work, and after waiting over two hours with no solution, we decided to leave and book another hotel. To make matters worse, the hotel still has not responded to Expedia regarding our refund request. Very disappointing experience during what was supposed to be a relaxing vacation.

Helpful?
E
EsmeraldamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Excellent"

8.0

Todo en particular.

Que no te dejan usar las istalaciones después del check out, ni antes del check in.

Helpful?
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