Holiday Inn Club Vacations at Desert Club Resort by IHG

Todo estuvo perfecto

Have am stayed here a few times an everyone was a great experience.

Our family had a great experience here. The rooms were very clean and homey. Id love to stay again and would recommend.

This is the place you need if you want a home away from home. The staff took care of me from the time I got there until I left! Great work team❤️

Alot of parking

The check in process was far too long. Waited in line for 15+ minutes to check in and was told that my request for handicap accessibility was overlooked and if it was okay they would downgrade my room to a smaller room with a queen bed for 3 adults. That would not work so we took the original room not knowing it was in the farthest building from the main lobby. If I wanted to I could take a shuttle which we did but each time I needed to get near the front lobby I would either have to call the shuttle or walk. This made it very difficult for my daughter who has a walking disability to go anywhere. The shuttle dropped us off at building 21 where we found our room on the second floor l,15 concrete steps up since there are no elevators in this building. Again very difficult for someone with a walking disability. The closest pool was closed and any of the so called amenities were up near the front lobby but o was promptly charged for 2 nights of a resort fee. Very discouraging. I was so disappointed with our accommodation. I tried to talk to the front desk associate but was frequently reminded that I could have had the downgraded room. I might have done that if I had any idea what I was getting myself into. I say why weren’t we put in buildings 1 or 2 or at least on the first floor. Or anywhere near the amenities. I’ll know better than to stay with the holiday inn again.

Hotel was amazing and the price did not break the bank

I stayed for the night to attend a concert but the area is close to Harrahs and the Sphere.

The location is perfect, right next to the sphere, walking distance to the Venetian, the Wynn and the Palazzo, the staff very friendly, the room was super clean. They have a mini market, a coffee shop and a restaurant, the pool is small but it was clean and in good conditions

The TV kept losing signal so we couldn’t watch anything for more than 5 minutes but besides that I really enjoyed my stay the place was clean and the customer service was great