Center Hotels Klopp

Location for Reyk is great. Breakfast is good.

Having The Irishman across the street or Monkey's to the rear makes it a bit noisy. Place is showing its age a bit but still a good value for the money. We bring groups of people to Iceland and travel the ring road a couple times a year. We try to start and end at Klopp. We would like to have a point of contact to book group reservations with for a couple reasons. One is that we reserve more than 5 rooms, but your policy won't allow us to do that easily. Another is that we should be getting a better rate than what we get through Booking.com, but your website has not always been cooperative. Also could use a designated parking spot for drop-off and pick-up. Appreciate a response. Len

Location

Location in the interesting part of the city was fantastic. Brilliant to be relatively close to the #6 bus stop for tour and airport pick-ups and drop-off. Very friendly and helpful staff.

Basic standard but quite ok for a short stay.

Front desk staff, especially Jelena and Eduardo, are extremely helpful and provided valuable information.

Refrigerator in room is not cold.

Die perfekte Lage, dass das Zimmer ruhig war und auch die Freundlichkeit der meisten Mitarbeitenden (mit Einschränkungen).

Die Mitarbeiterin, die bei meiner Ankunft um ca 01:00 Uhr anwesend war: Kompetenz und Kundenorientierung durchaus verbesserungswürdig - ich stellte den Preis, den sie verrechnen wollte in Frage, was sie unangemessen konterte. Erst nachdem ich ihr meine Buchung zeigte die klar einen niedrigeren Preis auswies zeigte, ruderte sie zurück.

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