Hampton Inn & Suites Austin - Downtown

very good place

every thing was very good

Excellent location with nice breakfast.

The valet parking is very expensive at $70/night. There are several public parking garages nearby for around $30/night.

The room was clean and comfortable, good location

I had reached out prior to our stay, stating that our flight was scheduled to land around midnight and asking if there was going to be an issue checking in past midnight, to which I was told no and that staff was there 24/7. Our flight was delayed a few hours so we checked in around 3am. Apparently, according to the staff after 2am we are considered a "no show" even though we paid in full prior to checking in... this cause a lot of issues with our stay, including the staff "creating" 2 new bookings, one at check in and one the next day. When the manager came to assist and said we ended up in the room he was "saving" - not sure why - he made it seem like it was our fault. They kept saying things like we had the last room, even though there were plenty of rooms left when I booked... also there was not much stocked in the little store.

Everything

75 dollar a day parking