Best Western Park Hotel

Great location

The rooms could've been cleaner

Room needed a better cleaning Toilet was used and not flushed😖. Floor needed a better vacuuming. Lots of stray hairs in bathroom

Location

The bed was hard as a rock

The cleanliness.

I was charged for a night that I didn’t stay there. They won’t provide me with a refund.

Big sign in the parking lot seems to indicate cars are not safe when parked in the lot. Torn carpet in the room. Lacking towels in the room. Electrical outlet falling out of the wall near bed table. Funky smell in the room. Weak snd unreliable wifi.

N/A

The front office came to our room around 8pm accusing us of being too loud. My family and I were watching basketball getting ready for bed. Two rooms next to ours were loud and talking in the hallway after 1am, I called the front desk and they said they weren’t able to do anything about it. Breakfast didn’t have many options. Front desk staff weren’t very friendly. Parking was not ideal.

Our tv remote wouldn’t work, our telephone didn’t work, there was mold in the bathroom and the floor mat by the shower was all ripped up with holes in it. Throughout the night I was hearing alarms, ringing and we were the last room on the hallway so I didn’t get much sleep

I found the property overall to be clean. The staff was friendly and helpful. I was a little disappointed to have to search form floor to floor to find an ice machine that worked. West & Main restaurant a block away was very good. The Underground Lounge downstairs was lots of fun. I was not impressed with the breakfast. The fruit should have been tossed days ago.