Residence Inn by Marriott Albuquerque North

My charges for my service animal Trying to straighten out this confusion

The big spacious room is a plus!

Nothing! It was perfect for our family.

Spacious room..

Everything was very clean.

Stayed 4 days and 3 nights. had to take my trash to them and get a new trash bag every day.

Breakfast was fantastic. They really put care into this.

The pool wasn't heated.

Customer service. Our AC was not working so I called the front desk. The front desk attendant immediately told us our options, came to our room himself since they didn't have a handyman on duty and offered to move our room which we did and he also upgraded us. He was very kind, honest and accommodating. Beds were very comfortable. Breakfast was also good with a lot of options including dairy and gluten free. I loved that tortillas and green chile were an option.

AC in our initial room wasn't working and we had to move rooms after unpacking. It was a minor inconvenience but was too warm to be able to sleep well.

The place over all an staff

La ubicación

Todo bien

I appreciated the dish soap and plates/cups in the kitchen. The air conditioner worked well. The staff were very pleasant.

The hot breakfast was disgusting. I had to wait for coffee to be made almost every morning. A guest on my floor had a dog, which barked constantly. I was disappointed that the pool was closed. I had done extensive research before my trip and chose this hotel because of its outdoor pool. With it being closed, I would not have chosen it. The carpets are old, fraying, and look filthy, especially on the stairs. It just isn't a pleasant feature at all.