Red Roof Inn & Suites Lexington - Hamburg

Clean room and convenience of location

Lots of people outside

I was well pleased that the front desk worker was willing to give me a decent and clean room after I shared with her that the room she assigned me was not clean and I did not feel comfortable sleeping or showering in that room, and the area was somewhat questionable/did not feel safe. So, I appreciated her kind customer service

The staff members we dealt with were amazing!

The property is not up kept. There were cobwebs and dust all over the ceiling and walls, as well as stains around the room. Glad we checked whether or not our first floor windows were locked, because they were unlocked. We locked them ourselves. We had a view of an old mattress leaning against a wall outside. The exterior doors were loudly opening and slamming all night.

The ladies at the front desk were very friendly and shared sights we needed to see

Wished they had a breakfast bar

The hotel clerk helped us getting a refund

The room we booked was a hot tub room, it was on second floor and it was about to fall through

I literally got in trouble because I was cleaning the room myself. It was so filthy. The housekeeper yelled at me.