Best Western Inn & Suites San Mateo - San Francisco Airport

Good service at a good location and at a reasonable price, especially as everything has gotten so expensive in the US in recent years. A good breakfast and good service from the personal there.

Great staff always really nice and accomdating. The bed was good, just wanted bigger pillows I didnt ask so I have no clue if that was an option but honestly that was just a little part. The workout room needed better air ciculation it was very humid. The breakfast was on point

Great location and e say to drive to. Staff was super easy and helpful.

Great experience with staff and amazing breakfast! Clean rooms

We enjoyed the room, beds, staff and the breakfast. It was very hot in the room and the thermostat on the wall wouldn’t lower the temperature under 76 degrees. The laundry dryer was extremely loud and unbalanced. It was deafening to be in the laundry room and I am so grateful our room wasn’t on that floor because you could hear it all the way down the hall. It took 2 hours per load to dry and the clothes were still damp so I folded them up. The hot tub was also closed.

We were a transfer from a different hotel chain, which left us feeling unsafe. I contacted Best Western Coyote Point and they offered early check-in at a fee that INCLUDED that day’s breakfast. The cost for that was less than a fast food breakfast for the same number of people. The conditions and convenience of this hotel will have me staying here again.

I’ve stayed here several times while visiting family in the past few years. Overall, it’s hard to beat. It’s the same price as most other comparable hotels in the area but they include a nice breakfast. They recently upped their parking charge which used to be free to $14 a night, which is still cheaper than most other places as well. The room is nice, just don’t expect the latest modeling in the bathroom. But it’s clean and the beds are comfortable. I do hear people above me walking so I’m not sure how much insulation there is between rooms but this is also pretty common in this price range. The only negative was a fire alarm went off at 10 o’clock at night and everyone had to evacuate. The fire department came . It apparently was a false alarm or someone smoking in their room, but better to be warned than to be sorry. I’m not holding this against the hotel. I’d stay here again.

My biggest complaint is that the EV charging was expensive. The main reason I chose this hotel was access to EV charging. They have plenty of chargers, but they wanted .60 kWh– which a Tesla Supercharger down the road is faster and is only .45 kWh. I should be able to plug in over night and charge for free or a minimal fee. Parking was also not free, which is frustrating. Finally, we had a fire alarm go off and had to evacuate the hotel. Obviously not the hotel's fault, but it still happened. I will say that the breakfast was pretty good.

Reasonable price

The hotel was fine. My room was clean, but didn't feel fresh. There were odd smells throughout the hotel including my room smelling of cleaning chemicals.