Best Western Plus Executive Suites

No surprises, clean room with easy freeway access.

The staff was doing the best they could but since the property was undergoing name change, etc. things were broken, food was limited, things in general were not up to BW standards. Don't stay here!

Hotel was being painted.

I got to the room and the tv’s didn’t work the entire time. We were going to be moved but the rooms like mine didn’t have working tv’s either. The towels were a little yellowish and didn’t have a laundry scent. The tub didn’t drain well, there wasn’t any soap, shampoo or conditioner in the dispensers. The beds only had sheets, no blanket.

The property met ours needs and the staff were pleasant. The breakfast was good and the small offerings early in the morning before we left for balloon fiesta was a nice touch.

When we arrived on a fully booked night after checking in to our room we found the door already open and the shower dirty. After further investigation with the manager the next morning maintenance was working in the room that day and left the shower a mess and had kept the door open. Probably got busy and forgot to come back. We cleaned the shower ourselves and went to a different hotel for the 2nd night of our stay. The beds and room and overall was clean. Management offered a $30 discount on the room.

I come here often on my way to and from Denver

It was great! Staff was very friendly and helpful. The only thing was they were remodling the entrance so i had to come in through the back, but other than that, great.

I’ve stayed here several times before and will come again.

This location is being renovated into a Hilton Spark, whatever that is, so some details may change in the meantime. For our stay, it was mostly good. Beds were comfortable. Front desk was pleasant and helpful. Ben accommodated us as one of our party stayed after checkout while the rest of us tended errands -thanks. That said, a few knocks: We got the room specifically for the double sofa bed as third bed, but no linens other than a flimsy mattress cover were provided. They knew we expected to use it; had to cannibalize sheets and covers from one of the queen beds. Bathroom sink has no hot water and drains slowly. Shower continues to drip after it is shut off. The mounted shampoo, conditioner and body wash dispensers were empty, but at least little bottles were provided. Breakfast was ok; staff was attentive. Indoor pool looked great, and we regret not bringing suits.